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A @#$ tech at the phone store messed with my phone and now I
A @#$ tech at the phone store messed with my phone and now I can't get my hotspot to work. I got the password ***** but now it's asking me for the network security key. How do I find that? … read more
jinsmn
jinsmn
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I cant remember my password to my account all sort of info
I cant remember my password ***** my account all sort of info in there I really need to get bak into it … read more
Richard
Richard
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I am on my third apple I phone XX max. The first time the
I am on my third apple I phone XX max. The first time the phone was messed up and they transferred all my info to a new phone and it started messing up. I did not remember my I cloud password ***** th… read more
Harry
Harry
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I'm trying to recover my ID and password for my phone to
I'm trying to recover my ID and password ***** my phone to reset. I reset it Friday and it doesn't take … read more
Richard
Richard
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Mail settings problem on iphone; I did a hard reset and now
mail settings problem on iphone; I did a hard reset and now having mail problems; I received this mail admin message: Our Mail server Detected you have [57] undelivered clustered mails on the 12th of … read more
Bing
Bing
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Omg, my nieces were playing with my cell phone & entered
omg , my nieces were playing with my cell phone & entered code wrong & did a factory reset. The thing is that I haven't had to use that password ***** years. My recovery email hasn't been used even lo… read more
OakdaleTech
OakdaleTech
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We have been trying to recover my husband's phone for two
We have been trying to recover my husband's phone for two days and have not been successful. I went to the recover page and that has not worked because he can not remember his password. … read more
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We cant get our phone to work. if we had a password we have
we cant get our phone to work. if we had a password ***** have forgotten it. The telstra office could not help us. They put a new simcard in on friday,and since then we have had no succes … read more
Richard
Richard
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My phone was stolen and i cant remember my icloud password..
my phone was stolen and i cant remember my icloud password.. I want to use the app find my phone but i cant due to i forgot my password … read more
Richard
Richard
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The iphone was reset by mistske and the apple id is not
the iphone was reset by mistske and the apple id is not working … read more
Karthik
Karthik
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Bachelor of Engineering
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My son-in-law is giving me and my husband (very senior
my son-in-law is giving me and my husband (very senior citizens) a new iphone cell phone. He tells me that he needs my apple ID. I wrote it down but I can't find it. Can you help me? … read more
Pete
Pete
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Cant remember i-phone 7 passcode. phone is locked, today,
cant remember i-phone 7 passcode. phone is locked JA: When did you last change your password ***** Apple ID? Customer: today JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My Iphone 7+ has been disabled because I couldn't remember
My Iphone 7+ has been disabled because I couldn't remember the passcode and I also cannot remember my Apple ID password. … read more
Samuel White
Samuel White
Owner and Expert Tech
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I was in the Apple store in Woodfield, schaumburg, il on
I was in the Apple store in Woodfield, schaumburg, il on Friday, April 7th. I wanted to reprogram a new cell phone, but could not sign out of my password. The genius bar assisted me to call into apple… read more
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Pete
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I remember the apple id but i cant remember the password for
I remember the apple id but i cant remember the password ***** the email address that used to set up my iphone. i do not have another phone and the email that you have on file is closed to me because … read more
Samuel White
Samuel White
Owner and Expert Tech
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I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
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I have an iphone that all the apps and iTunes were in my late
I have an iphone that all the apps and iTunes were in my late husbands name I cant buy new songs because I don't know his security questions I bought this phone in May 2013 and he passed away in June … read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
I bought a new Iphone in June 2014. We restored the new one
I bought a new Iphone 5s in June 2014. We restored the new one from my I-cloud. Only 3 days of photos from my old phone (5) restored to my new one. How can I restore the old photos to my new phone? Bo… read more
Randy Boman
Randy Boman
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,327 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,105 satisfied customers

Experience with iPhone and other Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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