Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I want to unlock my phone. I have bought a SIM card in
I want to unlock my phone JA: When were you last able to use your phone? Customer: i have bought a SIM card in portugal JA: Have you tried a Factory Reset? This will erase the phone's contents, but th… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
174 satisfied customers
I bought an iphone from a friend and she hasn't paid her
i bought an iphone from a friend and she hasn't paid her balance or something like that. but it's been more than two years i've had this phone and i can't use a SIM card for it. … read more
Expert
Expert
I have a IPhone 5. I have a IPhone 6 that I bought from my
I have a IPhone 5. I have a IPhone 6 that I bought from my granddaughter when she found she needed an international phone in Japan. It is clean, has my password ***** it and new. However my 5 has no S… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,176 satisfied customers
Brand new iphone 11pro today! I am going to set it up but I
Brand new iphone 11pro today! I am going to set it up but I don't see anything about changing the SIM card. Is this necessary? … read more
Expert
Expert
I have nust bought a iphone 6s plus and have out that it is
I have nust bought a iphone 6s plus and have out that it is locked to kogan. I have a Optus sim card so am looking to have the phone unlocked … read more
Expert
Expert
I am a pre paid customer and I purchased a iPhone 7plus from
I am a pre paid customer and I purchased a iPhone 7plus from a individual off of let go who stated the phone was jail broke and could be used with my At&t sim in truth it was not and it is locked to s… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
747 satisfied customers
It's not reading the sim card it say sim not valid, even
hi good afternoon it's not reading the sim card it say sim not valid, even dough the iPhone is from the same carrier … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,176 satisfied customers
I have an iPhone and and on a regular basis I have to reboot
I have an iPhone and and on a regular basis I have to reboot cause it shows no sim card.....how can I correct this … read more
OakdaleTech
OakdaleTech
Owner
132 satisfied customers
Iphone 5s model a1453 imei 358760059780350 on setting / general
iphone 5s model a1453 imei 358760059780350 on setting / general /about network says not available but carrier says sprint with a sprint sim card inserted. Sprint says incompatible brand not in there r… read more
Randy Boman
Randy Boman
2,160 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,109 satisfied customers
I need the PUK to unlock my SIM card (Model NOKIA Lumia 530)
I need the PUK to unlock my SIM card (Model NOKIA Lumia 530) (carrier T Mobile) ( Software windows 8.1 Mac address 9c-6c-15-75-48-2c MDN: Nokia IMEI: 356462061078038… read more
Randy Boman
Randy Boman
2,160 satisfied customers
do you know of a company who can unlocked iPhone 5C's that
do you know of a company who can unlocked iPhone 5C's that are still under carrier contract?… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,327 satisfied customers
I just bought a unlocked iPhone 5s from Apple Store. I turned
I just bought a unlocked iPhone 5s from Apple Store. I turned it on, it said, "SIM Required. Try Again." How do I activate it?… read more
Josh
Josh
It Support Specialist
Associate Degree
6,713 satisfied customers
I have iPhone 4G, and i have selected an wrong option and all
I have iPhone 4G, and i have selected an wrong option and all the screen go off, but if you switch it on, you see USB cable with the allow to iTunes symbol on the screen, if you teach anything it not … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,327 satisfied customers
I loaded some apps on my old I phone 3G for my grandson so
I loaded some apps on my old I phone 3G for my grandson so he could use as an Ipod. Everything was fine and when I turned it off and he turned it on, none of the apps will open. The music is fine. I j… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
hi, I bought a new unlocked iPhone 4 from ebay some time ago,
hi, I bought a new unlocked iPhone 4 from ebay some time ago, my problem is that I cannot activate the iPhone, I was told that the iphone had originally a SIM card from vodaphone and that I need to in… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I bought a phone online from amazon.co.uk and unfortunately,
I bought a phone online from amazon.co.uk and unfortunately, the seller gave a wrong product description. The phone is Nokia lumia 800 which was locked to Orange UK network. I have tried all my possib… read more
Randy Boman
Randy Boman
2,160 satisfied customers
My blackberry will not register and sim cards. Its a t-mobile
My blackberry will not register and sim cards. Its a t-mobile phone and all im using in it is t-mobile sims. They all work in other phones so i know the they are fine. When i put a sim card in it just… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,327 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,109 satisfied customers

Experience with iPhone and other Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x