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I'm having problems with my Apple iPhone promax. I'm not
this has been going on for a week and a half now I'm a disabled veteran and since the pandemic we have daily groups via Telegroup it requires that u put the 1800 number in put in a code then you are connected with the group I was successful before but now when I put the code in the automated voice says after the tone please leave a message which isn't right like I've said that this code has worked before I called sprint and explained the problems they did the refresh told me to put in a code I did later on I put in for the telegroup and it worked I tried it this morning around 6:00 am and it worked but when I tried it again at 1:00 for my group it went back to leave your message after the tone also when I turn on my phone to text or call my music is playing but when I try to stop the music by going to my apps and push from the bot***** *****ke I normally do then it doesn't cut off because the music is not on I then have to go to the music then find the song turn it on then go back to my apps then turn it off that way I got this phone about two months ago I never had this problem with my iPhone 11 like I said I'm a disabled marine corps veteran with ptsd from a horrible thing that happened to me I need to be in contact with my groups I'm isolated I really need help with these problems can u please help me … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
148 satisfied customers
I have a ring doorbell tied into my iPhone and I originally
I have a ring doorbell tied into my iPhone and I originally had a cable one account. I'm trying to set up my new iPhone but I'm having a problem canceling my old email on the account. AND I don't reme… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
148 satisfied customers
For some reason I'm not getting to download any app on my
Hello for some reason I'm not getting to download any app on my phone it's asking to sign in I put in my right information but it's saying try again later and this has been happening since morning … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,079 satisfied customers
I think i deleted an important text on my iphone 11 can i
i think i deleted an important text on my iphone 11 can i retrieve it … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,321 satisfied customers
My phone i think I had it it gave me a varif. code of 1584
my phone i think I had it it gave me a varif. code of 1584 when I tried to go back to it,wouldn't go back to that … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,099 satisfied customers
I have two different iPhones. Two different phone numbers.
I have two different iPhones. Two different phone numbers. One number (2936)I use much less than the other (5466). Two different Apple ID's. My goal is to have both numbers put into a 11 pro max dual … read more
Randy Boman
Randy Boman
2,156 satisfied customers
I have the new iPhone 11 and I can't get the data vault safe
I have the new iPhone 11 and I can't get the data vault safe to download, which has ALL MY PASSWORDS keeps me from downloading all pertinent apps. HELP! … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,321 satisfied customers
I had two Notes apps and deleted one I did not use, but both
I had two Notes apps and deleted one I did not use, but both were deleted! I have so much info on the other Notrs! Help! How can I retrieve? … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I'm having a problem with my iPhone, I hope someone can
I'm having a problem with my iPhone, I hope someone can help. … read more
Harry
Harry
2,803 satisfied customers
I'm trying to delete my photos off my iphone 7 in bulk
Good morning! I'm trying to delete my photos off my iphone 7 in bulk without having to select each one. I've done some research about it and tried both ways they suggested and neither worked for me. P… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,079 satisfied customers
I'm having the same e-mail problem everyone else is. I have
I'm having the same e-mail problem everyone else is. I have my office e-mails from Outlook constantly reloading on my phone which that wipes out all my storage space. … read more
GeekGal
GeekGal
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Bachelors Degree
654 satisfied customers
I reinstalled a hotmail account and now my not hotmail phone
I reinstalled a hotmail account and now my not hotmail phone contacts are gone … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
575 satisfied customers
I have an iPhone 6. I deleted all contacts in the smart
I have an iPhone 6. I deleted all contacts in the smart folders, thinking that photos in those contacts would also be deleted. Some photos remain that are personal and I want the off the phone. Can it… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,217 satisfied customers
Since I loaded iOS 7.0.3 to my iPhone 4 it has become unresponsive,
Since I loaded iOS 7.0.3 to my iPhone 4 it has become unresponsive, and when it finally does respond, it is extremely slow in opening/closing apps or changing between screens within an app. Generally … read more
Randy Boman
Randy Boman
2,156 satisfied customers
What is in OTHER? I have a 16GB iphone. When sycing the usage
What is in OTHER? I have a 16GB iphone. When sycing the usage bar shows Audio at 298.2MB, photos at 274.4MB, Apps at 1.13GB, Books at 64KB and Other at 10.71BG. My question is, what's in Other besides… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
I have the I phone and downloaded a game from App Store, it
I have the I phone and downloaded a game from App Store, it worked great for a few days, oh forgot to tell you the game is called Ruzzle and its a word game, find as many words as you can in so many m… read more
Randy Boman
Randy Boman
2,156 satisfied customers
When I sink my iphone with iTunes it shows 8.5 GB of "other"
When I sink my iphone with iTunes it shows 8.5 GB of "other" storage. How do I get rid of most of this "other" storage taking up so much space on my 16 GB iPhone?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
My email account suddently stopped working on my iphone but
My email account suddently stopped working on my iphone but still works on my computer. Any idea why?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,321 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,079 satisfied customers

Experience with iPhone and other Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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