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How are you. So the big issue I'mm having right now is my
Ok so the big issue I'mm having right now is my iPhone 7 mash up so I had an iPhone 5 years ago so I went back to use it but I can't remember the password ***** my iCloud and it's activation lock I can't even remember the email password ***** recover it is there any way I can work around this I really need to get my phone working … read more
Expert
Expert
I am unable to re install my WhatsApp, and keeps asking me
I am unable to re install my WhatsApp, and keeps asking me for Apple ID code pls assist me … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
532 satisfied customers
My phone got disabled. I have tried different passcodes
My phone got disabled. I have tried different passcodes about 5 times now. Kindly help me resolve the issue … read more
Expert
Expert
I went into the [email protected] T store yesterday to get a sim card and
I went into the [email protected] T store yesterday to get a sim card and for them to atervate my IPhone SE i went on line to reset my apple id and password ***** show me my account but it is not letting me enter f… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
49 satisfied customers
Require new battery for IPhone 6 as will not hold charge.
Require new battery for IPhone 6 as will not hold charge. Used -800-6927753 to book appt. No Apple store in Lethbridge T1K 6H2. Have an Apple tech at London Drgs location. Took over an hour to be told… read more
John - Tech Expert
John - Tech Expert
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My phone is locked and I forgot my passcode. always used my
my phone is locked and I forgot my passcode. always used my thumb print … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
It is with my I phone. Can you help Me? What do you mean? I
My I Phone was working fine last night when I put it on charge for the night. This morning when I woke up it would not do anything. I went to the Verizon store and they think it did an update. However I needed my Apple password ***** I could not remember. I went on line and try to change my password ***** times and each time it said it was changed. But when I went to my phone it would not accept any of my passwords that they said had been changed. I don't know what to do now. … read more
Harry
Harry
2,803 satisfied customers
My code will not allow me to call. When I punch the code in,
My code will not allow me to call. When I punch the code in, it does not appear. This is my only telephone accessable. … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My husband bought an I phone from a friend, got it set up at
my husband bought an I phone from a friend, got it set up at the Verizon store and until recently he did not NEED a pass code to open his phone. A few days ago he was prompted to UPDATE his phone and … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My iphone has a big red dot on the Phone icon at the bottom
My iphone has a big red dot on the Phone icon at the bottom of the mail screen. This just appeared, I don't know how. I can't make an outgoing call, get my Contacts, etc. Is there a quick fix for this… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
15,618 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
Randy Boman
Randy Boman
2,155 satisfied customers
I have an iphone 5. Someone who knew my four digit password
I have an iphone 5. Someone who knew my four digit password ***** locking access got into my phone and secretly changed the password. Now I cannot open it. What can I do.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,321 satisfied customers
All of a sudden my iPhone shows a Verizon headline with 5 dots,
All of a sudden my iPhone shows a Verizon headline with 5 dots, two of which are filled in, on the home screen. Can't get it to go to the Password ***** Some big vertical letters appear on the right s… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
15,618 satisfied customers
I have an I phone 5c and I factory reset the phone and when
I have an I phone 5c and I factory reset the phone and when it asks for apple id and password XXXXX wont let me in. It says cant be used on this phone… read more
Randy Boman
Randy Boman
2,155 satisfied customers
Hi Richard, my iphone 4, 3G is a serious problem. For no apparent
Hi Richard, my iphone 4, 3G is a serious problem. For no apparent reason, 3 days ago I turned on my iphone only to find I can't get rid of a screen page with either 'Sign in to FaceTime or icloud' ent… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,321 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
15,618 satisfied customers
Please help me find my iphone4 I lost it and I do not have
Please help me find my iphone4 I lost it and I do not have the app "find my iphone" installed. Please help me!… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,321 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,321 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

15,618 satisfied customers

Experience with iPhone and other Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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