Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My current phone is on my son's spectrum account. My Apple
My current phone is on my son's spectrum account. My Apple iPhone storage is full and I have a upgraded phone and want contacts and photos transferred to it. Can a spectrum employee in tuscaloosa, al … read more
Expert
Expert
How tio transfer the old ipone information such as phone
How tio transfer the old ipone information such as phone listing, note, hearing aid program baking program etc.? … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
Just bought me an IPhone (and it's smaller than my Android
Second opinion] just bought me an IPhone (and it's smaller than my Android :( ) How can I get it activated? My local Verizon is closed!!!!… read more
Expert
Expert
How can I unlock my iphone 11 pro max? I just set today the
I don't think so, I only forget my passcode I need how can I reset again… read more
Expert
Expert
We just changed carriers I put in the new Sim card and I am
Hi Pearl, We just changed carriers I put in the new Sim card and I am in the Activation Lock screen. I am not sure of my Apple ID and Password ***** can not progress to the activation process without … read more
Dustin
Dustin
Support Technician
3,422 satisfied customers
I purchased an i6 apple from consumer cellar almost 2 weeks
I purchased an i6 apple from consumer cellar almost 2 weeks ago but I NEED TO UNLOCK theapple pass word to use it .Nan ou help me? … read more
Cris
Cris
1,862 satisfied customers
My new iPhone Xs doesn't activate. Never changed it .I have
The new phone doesn't show manual cause it still wants to be activated … read more
Rennan Lui
Rennan Lui
Computer Support Specialist
16,423 satisfied customers
Can you unlock 1 phone 8 plus with no knowing the pass word
can you unlock 1 phone 8 plus with no knowing the pass word or i cloud account? … read more
Chris Cory
Chris Cory
19 satisfied customers
My Iphone updated and getting a message to activate phone
My Iphone updated and getting a message to activate phone and now I'm continually receiving a message in every language "Hello" "Press home to Open". When I do that, a Wi-Fi as it states, a message po… read more
OakdaleTech
OakdaleTech
Owner
228 satisfied customers
Yesterday afternoon my iPhone SE had none of my contacts.
Yesterday afternoon my iPhone SE had none of my contacts. Then I did a general update and tried to sign back in with my Apple ID. By accident used my wife's Apple ID and now my phone has all her conta… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,593 satisfied customers
Have iPhone 5s. It's screened locked and have no idea what
Have iPhone 5s. It's screened locked and have no idea what passcode is. Is there a way to download our photos to a computer before doing a complete restore?… read more
Dustin
Dustin
Support Technician
3,422 satisfied customers
Hi, I am using my partner's old work mobile, apple id is
Hi, I am using my partner's old work mobile, apple id is in his name. In the process of transferring photos from mobile to computer I have lost all my data incl contacts and photos. I now have my husb… read more
Josh
Josh
9,685 satisfied customers
I purchase a new iphone today and to my dismay my voicemail
I purchase a new iphone today and to my dismay my voicemail from my mother that recently passed are not on here. I was told everything would be backed up. How can i retrieve these?… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
2 part question!Part 1 i pay for two iphones on the one account.
2 part question! Part 1 i pay for two iphones on the one account. One is for my use the other for a family member. Each has a different plan. We live in different cities. We just tried to put an itune… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
368 satisfied customers
I can send and receive photos via text message from everyone
I can send and receive photos via text message from everyone BUT my wife! Not only does the camera icon on the bottom left of the TEXT page not 'activate' (darken) when I go to her message address...I… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
Hi I have a new i phone 4. Whilst it seems to be able to
Hi I have a new i phone 4. Whilst it seems to be able to receive Face time calls on the apple id there is no app icon apearing for it on the screen so no way of calling out and it says programme await… read more
Brandon M.
Brandon M.
Engineer - Level II
Vocational, Technical or Trade Scho
333 satisfied customers
My phone does not accept my Apple ID and password XXXXX I have
My phone does not accept my Apple ID and password XXXXX I have used since I bought the phone.… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,761 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,439 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,359 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x