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Related Smartphones Questions
I have tried to enter the passcode I have writtendown for my
I have tried to enter the passcode I have writtendown for my phone but it has closed me out three or four times what can I do now? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,820 satisfied customers
I need help with my Google on my phone I've been trying for
I need help with my Google on my phone I've been trying for since yesterday with MetroPCS but they said that my mom is with the Google company can you please help me … read more
Bing
Bing
Freelance IT Consultant
15 satisfied customers
I need help with my Google on my phone I've been trying for
Second opinion] I need help with my Google on my phone I've been trying for since yesterday with MetroPCS but they said that my mom is with the Google company can you please help me … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
44 satisfied customers
My husband recently passed away and had a passcode on his
My husband recently passed away and had a passcode on his phone, I thought I knew what the code was however I think I've tried it too many times and now the phone won't allow me to try any longer. Is … read more
Cris
Cris
1,750 satisfied customers
Cant sign in on my phone. it is a samsung. keep putting us
cant sign in on my phone. it is a samsung. keep putting us in a loop to verify google account. everytime we sign in it take us back to the original page. it says the phone was reset. i also ha to use … read more
jinsmn
jinsmn
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Diplom
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My daughter's iphone6 plus was disabled. I did a reset and
My daughter's iphone6 plus was disabled. I did a reset and tried to quick start the device using my iphone8plus. I may have done something wrong because contacts/passcode went to iPhone 6. How do I un… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,042 satisfied customers
I do not use voicemail msg. Yesterday on the phone it says I
I do not use voicemail msg. Yesterday on the phone it says I have a voicemail message. My phone now has the pulsating dial tone. I need to get rid of the voicemail message … read more
Nathan
Nathan
Bachelors of Science
31,641 satisfied customers
I just bought an apple 8 phone on Sat. It keeps locking me
I just bought an apple 8 phone on Sat. It keeps locking me out because I put in the code but it must be different from what I originally did. What can I do? … read more
Mike Taylor
Mike Taylor
1,659 satisfied customers
I forgot to put a passcode in and now I cany use my phone. I
I forgot to put a passcode in and now I cany use my phone … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,042 satisfied customers
You are always very helpful... so here we go.... I can not
Hello! You are always very helpful... so here we go.... I can not remember the passcode for my Apple ID I know my username and password, but it asks for a passcode (numbers) I can't remember, and I do… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,042 satisfied customers
I am unable to remember my second phone that my son used. He
I am unable to remember my second phone that my son used. He passed away today and he is receiving lots of text messages and I cannot get to them. Need his passcode or create another one. … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,303 satisfied customers
I inherited my husband's i phone when he died last year. On
I inherited my husband's i phone when he died last year. On 25.9.20217 I contacted Apple Mac and had change of ownership. However I keep getting notifications to say the phone has not been backed up i… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
234 satisfied customers
I bought a new iPhone 7 2 days ago. Everything was good till
I bought a new iPhone 7 2 days ago. Everything was good till yesterday. The screen that comes up says ENTER PASSCODE - Touch ID requires your passcode when IPhone restarts. I never set that up and I c… read more
Steve G.
Steve G.
Automation Engineer
11,754 satisfied customers
Trying to set password on new Iphone wont let me do it, I
Trying to set password ***** new Iphone wont let me do it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,820 satisfied customers
Installed new system on phone yesterday. When it was done installing,
Installed new system on phone yesterday. When it was done installing, it asked me for password ***** unlocking phone I didn't want one. Today after chagrin my very low phone it asked for my password. … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,042 satisfied customers
When I got my phone yesterday, it had me enter a passcode.
When I got my phone yesterday, it had me enter a passcode. My husband will use the phone occassionally and won't know (or remember) the passcode. How do I remove the requirement?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
I purchased an iPhone 5C yesterday. My old phone is an iPhone
I purchased an iPhone 5C yesterday. My old phone is an iPhone 4. I want to get into my old phone to look something up that wasn't transferred to the new one but it keeps saying that it's searching and… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My husband did an update on his phone yesterday and when it
My husband did an update on his phone yesterday and when it asked for a passcode he did not put one in. This morning it is asking for a passcode and is frozen. How do we recover his phone… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

387 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,303 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,042 satisfied customers

Experience with iPhone and other Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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