Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My phone has been hacked. I went to the apple store and they
My phone has been hacked. I went to the apple store and they tried to reactivate my phone. Because I have used my fingerprint to access my phone I was unable to remember my password. I followed the in… read more
Harry
Harry
2,803 satisfied customers
Years ago I bought an Apple iPhone 5 (model A1428) for my
Years ago I bought an Apple iPhone 5 (model A1428) for my sister. Later I bought her an Apple iPhone 5c which she later lost and I kept the old iPhone 5. Recently, she needed a phone, so I gave her ba… read more
Expert
Expert
I need my I phone unlock. It's a new phone I got today from
It's a new phone I got today from City phone and I forgot code number … read more
Expert
Expert
My iPhone is asking me to enter apple password. I lost my
My iPhone is asking me to enter apple password. I lost my passwords in flood and do not remember them. … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
Ms.. *********. I have an I. I have an iphone 5SE. I was
Good morning, Ms. Wilson . My name is Elizabeth *********. … read more
Harry
Harry
2,803 satisfied customers
Its my iPhone couldn't remember password to get into phone
Its my iPhone couldn't remember password ***** get into phone took it to Apple store been locked out of phone for a week and need phone to work no phone no work no bills get paid I need help badly had… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a iphone 5 which I am in the process of selling
I have a iphone 5 which I am in the process of selling (replaced it with a iphone 6S). In preparation for the sale, I factory reset the device. It now ask for a password ***** don't recall using a pas… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I cannot send nor receive messages on my iPhone, Verizon,
This happened 3-4 days ago. I called verizon but they were unable to help. … read more
Mike Taylor
Mike Taylor
1,446 satisfied customers
Cant remember i-phone 7 passcode. phone is locked, today,
cant remember i-phone 7 passcode. phone is locked JA: When did you last change your password ***** Apple ID? Customer: today JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an iPhone 5s i would like to give to a granddaughter.
hello, my name is ***** ***** have an iPhone 5s i would like to give to a granddaughter. i upgraded to 7 plus about a yr ago. took sim from 5s and just recently bought a new one for 5s. problem is i d… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
My Iphone 7+ has been disabled because I couldn't remember
My Iphone 7+ has been disabled because I couldn't remember the passcode and I also cannot remember my Apple ID password. … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I got a message on my iPhone that it was lost and I needed
i got a message on my iPhone that it was lost and I needed to enter a password ***** don't remember … read more
Josh
Josh
It Support Specialist
Associate Degree
5,037 satisfied customers
I have just switched my SIM card from an Iphone 5s to an
I have just switched my SIM card from an Iphone 5s to an Iphone 7. I completed the fingerprint-setup, and the access code setup, and now it has been stuck "Updating iCloud settings" for almost 15 minu… read more
Christian Gilliland
Christian Gilliland
None
7 satisfied customers
My I switched my sim card into a friends iPhone and need to
my I switched my sim card into a friends iPhone and need to activate to my own... restore- he unlocked it and it should be good to go but I had to type his apple login and password- how do I get my co… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I did the most recent update on my iPhone 5 last night. This
I did the most recent update on my iPhone 5 last night. This morning it requested my apple id I used to set up my phone. I put in the id and password ***** remember and it would not take. I tried rese… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,044 satisfied customers
I have an Iphone 4s, recently updated software. A few days
I have an Iphone 4s, recently updated software. A few days later lost my contacts, tried to reset to factory settings. Now I'm stuck at Hello, will not accept my apple ID or password. Tried resetting … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I just updated my iPhone 4GS to iOS7. However, now to get into
I just updated my iPhone 4GS to iOS7. However, now to get into my phone I am being prompted for a passcode. I don't remember ever setting one up. How do I retrieve or reset my passcode so I can use my… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
387 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

387 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,291 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,030 satisfied customers

Experience with iPhone and other Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x