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I had ordered an I phone from Wallmart on black friday for
I had ordered an I phone from Wallmart on black friday for my daughter to have on Christmas and when she tried to use the phone it was not compatible with her service (AT&T). what are my options? … read more
Richard
Richard
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IT Manager, Consultant
1,291 satisfied customers
I bought a second hand iPhone X and she has checked with
I bought a second hand iPhone X and she has checked with Optus and definitely not locked. When I put my Telstra or other Telstra cards in it cones up with no sim. Tried someone's Optus sim and it work… read more
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I BOUGHT AN UNLOCKED IPHONE XS FROM BEST BUY FORT WAYNE ON
I BOUGHT AN UNLOCKED IPHONE XS FROM BEST BUY FORT WAYNE ON ** JULY ****(PAID BY CREDIT CARD BY NAMRATA KASHYAP MY MOM)** I BROUGHT IT TO INDIA AND IT WORKED FINE TILL ** OCT ****. I TRIED TO CHANGE MY… read more
Expert
Expert
My wife just bought an I phone through tracfone to replace
My wife just bought an I phone through tracfone to replace her flip phone she installed the new SIM card but is having difficulty connecting the new phone … read more
Robert M.
Robert M.
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My wife just bought an I phone through tracfone to replace
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Expert
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I tried to reset my iPhone 6s but it didn't work because I
I tried to reset my iPhone 6s but it didn't work because I don't have a SIM card is there any thing I can do ? … read more
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I bought an 8 plus last week and made a big mistake giving
I bought an 8 plus last week and made a big mistake giving my old 6s to a friend that pulled out the SIM card and said all info is now gone from the 6s. Somehow my Apple ID which was one of my emails … read more
Russell H.
Russell H.
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Barry Ribbons here. My son, Derek Ribbons gave me his IPhone
Hi. Barry Ribbons here. My son, Derek Ribbons gave me his IPhone 6 (MEID 354410067883259) when he upgraded. The phone had an AT&T SIM card (89014104277532498015). I replaced it with a Red Pocket SIM c… read more
Richard
Richard
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Bought iphone 7 red from someone. watched her erease and
bought iphone 7 red from someone. watched her erease and reset the phone, now i cannot activate it. activation or carrier lock? what could be the problem?… read more
GeekGal
GeekGal
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I'm try to get my wife's I'd # and in and pass word off her
Hi I'm try to get my wife's I'd # and long in and pass word off her iPhone 6 I do have her phones Imei and sealer and the ICCID # or if thre is way for anyone to get her real emails she uses she has t… read more
Ronald Brock
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I recently purchased an iPhone from a friend of a friend. Due
I recently purchased an iPhone from a friend of a friend. Due to illness I wasnt able to sit down and set up the phone. 7 days later here I am trying to set it up only to find out she never reset it a… read more
Eng. Andres
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Iphone 4s activation screen. Paid for unlock service, I can put in my SIM card from other carrier, I see the signal. I see the hello screen, language, country, then I do the wifi login, then it wants … read more
Nick H.
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I have iPhone 4 which contain these numbers,model A1332 EMC
I have iPhone 4 which contain these numbers, model A1332 EMC 380B FCC ID:BCG-E2380B IC:579C-E2380B And i have enter wrong option and all the screen go off, and if you on the phone you will see some ca… read more
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I have iPhone 4G, and i have selected an wrong option and all
I have iPhone 4G, and i have selected an wrong option and all the screen go off, but if you switch it on, you see USB cable with the allow to iTunes symbol on the screen, if you teach anything it not … read more
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I am unable to activate my iPhone. A message comes up saying
I am unable to activate my iPhone. A message comes up saying that it could not be activated because the activation server is temporarily unavailable. I have tried connecting the phone to iTunes but ge… read more
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hi, I bought a new unlocked iPhone 4 from ebay some time ago,
hi, I bought a new unlocked iPhone 4 from ebay some time ago, my problem is that I cannot activate the iPhone, I was told that the iphone had originally a SIM card from vodaphone and that I need to in… read more
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Freddy M.
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Amazon is selling factory unlocked Iphone 4s. I would like
Amazon is selling factory unlocked Iphone 4s. I would like to buy one for my friend in the Ukraine. Can she use it there by just putting in her sim card? If she updates the IOS software will it still … read more
Ashik
Ashik
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i have a brand new iphone upgraded from 3gs. bought in apple
i have a brand new iphone upgraded from 3gs. bought in apple store. doesnt work. face says "missing sim card" and "invalid simcard."… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

387 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,291 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,030 satisfied customers

Experience with iPhone and other Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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