Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an important question :). My mom lost her Iphone. We
Second opinion] Hi, I have an important question :). My mom lost her Iphone. We think it's in the house but have no idea for sure. I have gone to multiple web sites and followed the instructions...Fin… read more
Josh
Josh
It Support Specialist
Associate Degree
4,943 satisfied customers
I just bought a new iPhone for my wife. Her prior phone died
I just bought a new iPhone for my wife. Her prior phone died so I restored it from the most recent iCloud backup. We share an Apple ID. It has never been a problem in the past. Now all emails sent fro… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,027 satisfied customers
It is possible to see my last position of a lost iPhone.I
Hi , it is possible to see my last position of a lost iPhone.I have make all the steps provided by apple, but it's seems I don't have activated “send last location “. It's is possible to find this dev… read more
Expert
Expert
My daughters IPhone 5c was having issues, so we connected to
My daughters IPhone 5c was having issues, so we connected to ITunes and updated it. It is now asking for her AppleID and password ***** she can remember neither. She also cannot remember what email sh… read more
OakdaleTech
OakdaleTech
Owner
81 satisfied customers
I'm trying to find my son's iPhone. It's an apple phone
he lost it in his home yesterday in plymouth. I tried "find my i phone on my mac pro. it had me pay a dollar by credit card and showed me a map and then I couldn't proceed … read more
OakdaleTech
OakdaleTech
Owner
81 satisfied customers
I need to upgrade my phone and forgot all the ID numbers in
good day i need to upgrade my phone and forgot all the ID numbers in ICloud what should I do also need to enlarge the data size for the photos how can i update the phone iphone 6 … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,865 satisfied customers
I'm contacting you for my mother's iPhone. She has an iPhone
I'm contacting you for my mother's iPhone. She has an iPhone 4 and it died and at&t wasn't able to transfer her contacts or notes. It wasn't backed up on iCloud. Is there any way that an apple genius … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Help with shared info on phones. I have the iPhone X and
help with shared info on phones JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have the iPhone X and gave my wife my iPhone 6S JA: How long has this… read more
Mike Taylor
Mike Taylor
1,444 satisfied customers
My wife's IPhone 5C had the wrong Apple ID used to set up
My wife's IPhone 5C had the wrong Apple ID used to set up her ICloud. I have been trying to find a way to get in to the ICloud and change it to the correct Apple ID but not making much head way.… read more
Expert
Expert
Master of Education
34 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
Randy Boman
Randy Boman
2,134 satisfied customers
I have lost my phone. Find my iPhone says it is somewhere in
I have lost my phone. Find my iPhone says it is somewhere in my house or driveway. The phone is on but we cannot hear it ringing. Is there any way to get a better location? Peter W. Goodman… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I upgraded my service and am left with an iphone 4s. I want
I upgraded my service and am left with an iphone 4s. I want to un block it but its wifi is not working and it no longer has cell service as that is on my new phone. Is it possible to clear this phone … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
When my neighbor got her a iPhone I helped her out using my
When my neighbor got her a iPhone I helped her out using my iTunes account and cloud to start using apps and stuff. She is on her own iTunes account and iCloud account now but every I update my operat… read more
Randy Boman
Randy Boman
2,134 satisfied customers
is there a way to track or trace the movements of an Iphone?
is there a way to track or trace the movements of an Iphone? I have the phone examination report properties from the phone. This includes phone number, ESN, Serial number, ICCID, IMSI, bluetooth addre… read more
Randy Boman
Randy Boman
2,134 satisfied customers
Ugh. I had just written a proposal as a NOTE on my iPhone
Ugh. I had just written a proposal as a NOTE on my iPhone 4s. I somehow highlighted the whole note (many paragraphs) and went to click it again to un-highlight it. When I did the entire note erased. I… read more
Randy Boman
Randy Boman
2,134 satisfied customers
I got an iPhone and erase ever thing and now that it started
I got an iPhone and erase ever thing and now that it started over it as me for the iCloud login and the person can't remember the id and he can't remember her alternate email address… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
233 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,027 satisfied customers
I have an iPad and an iPhone. When I tried to use my iPad
I have an iPad and an iPhone. When I tried to use my iPad to find my iPhone I ran into a problem. I open Safari and type in iCloud.com and I get a screen that gives me three choices - Set up iCloud (w… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

387 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,291 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,027 satisfied customers

Experience with iPhone and other Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x