Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I just purchased a new iphone 11 at a verizon store and
i just purchased a new iphone 11 at a verizon store and trying to transfer data form my old iphone 6s and having problems … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
232 satisfied customers
Trying to set up a new iphone 11 and transfer data from
Trying to set up a new iphone 11 and transfer data from Apple 6S+ … read more
Expert
Expert
I am trying to move my contacts from a Jitterbug to a
I am trying to move my contacts from a Jitterbug to a IPhone7 and it is not working would you show me how? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,921 satisfied customers
Pete, I followed the instructions to go to iTunes to restore
Pete, I followed the instructions to go to iTunes to restore the iPhone 6S. Got the SIM card changed from an iPhone 5. The instruction is to enter a 6-digit passcode prior to being able to enter my Ap… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
86 satisfied customers
I have a vivoactive watch which is sync to my old iphone 6S
I have a vivoactive watch which is sync to my old iphone 6S plus. I have sold that phone & purchased a new iphone 6. I want to know how to sync my vivoactive watch to my new phone. I've loaded the app… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I need to transfer data from my old phone to a new Apple
I need to transfer data from my old phone to a new Apple Iphone 6S+ … read more
Harry
Harry
2,803 satisfied customers
I would like to stop all data coming into and out of my
I would like to stop all data coming into and out of my iPhone 6. I have not used my phone any different now than I did 6 months ago, but I am getting messages for Verizon the I have used up over 1 gi… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
86 satisfied customers
I can't get info out of i phone 6 into i phone x. 11.2.1 on
verification number i get sent for all my apple products will not work using 2 different Emails apple id will not let me use same one… read more
Michael T
Michael T
1,353 satisfied customers
I moved all my information & phone number over to a new
I moved all my information & phone number over to a new iPhone X. When I reinstalled the WhatsApp program and put in my account phone number, +1(###) ###-####I keep receiving this message: "We couldn'… read more
ElectronicsPete
ElectronicsPete
Senior Engineer
Bachelor's Degree
11,926 satisfied customers
I had the percentage I had left to read in a book but it is
I had the percentage I had left to read in a book but it is gone now. How do I get it back. Also, I tough the upper right hand corner when I stop but sometimes i accidentally move the pages. Is there … read more
Josh
Josh
It Support Specialist
Associate Degree
4,620 satisfied customers
I have an iphone 6s plus and i am locked out of it because i
i have an iphone 6s plus and i am locked out of it because i can not remimber my passcode.can you please help me … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,281 satisfied customers
I damaged my phone and have the replacement (both iphone 6s)
Hi! i damaged my phone and have the replacement (both iphone 6s) and the damaged phone says "iphone is disabled" and then "connect to itunes." I am trying to download the data from the old phone to it… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
It just died. It worked one day, was set to charge
it just died. It worked one day, was set to charge overnight, didn't charge, the ran down the next day, down to nothing, and hasn't run since, The screen is black, will not charge or do anything. It j… read more
Randy
Randy
2,130 satisfied customers
Can iphone 6 work with prepaid? I haven't bought the phone
I haven't bought the phone yet. He now has an iphone 4 s with Virgin prepaid … read more
Thomas
Thomas
IT Manager
Associate Degree
1,605 satisfied customers
My iPhone 5 died on me. I then purchased an iPhone 6+. The
My iPhone 5 died on me. I then purchased an iPhone 6+. The salesgirl at the AT&T store informed me that all my precious photos and videos from the iPhone 5 did not transfer over to the new iPhone 6+ a… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,014 satisfied customers
Have I phone 6 plus with frozen screen therefore cannot
have I phone 6 plus with frozen screen therefore cannot unlock to transfer info to new phone… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
387 satisfied customers
Bought replacement iPhone 4 for slightly damaged iPhone 4.
Bought replacement iPhone 4 for slightly damaged iPhone 4. Cannot transfer or sync contacts, pictures, etc. to new phone via iTunes per AT&T instructions. Old iPhone 4 will not show program page when … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,281 satisfied customers
Please help! I purchased Documents To Go a couple of years
Please help! I purchased Documents To Go a couple of years ago and I use it daily - LOVE IT!! But the problem is, I am not "tech savvy" and I am in desperate need of help. I purchased Documents To Go … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,014 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

387 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,281 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,014 satisfied customers

Experience with iPhone and other Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x