Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
About 2 months ago I killed my old phone with water damage.
About 2 months ago I killed my old phone with water damage. I had Many songs that I'd already purchased, but on are "on the cloud " and cannot seem to get them back. I pay a monthly fee, so I'm not su… read more
Rafi
Rafi
IT Manager
Bachelors of Science
43 satisfied customers
My i phone 6se wont take a charge. I plug it in and nothing.
My i phone 6se wont take a charge. I plug it in and nothing. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,462 satisfied customers
Just received new iphone7 and I set it up following the
Hi - just received new iphone7 and I set it up following the instructions but believe something happened with the password ***** it now keeps saying "disabled" … read more
Cris
Cris
1,741 satisfied customers
I have an iPhone 5s. IPhone 5s about a year old. My phone is
my phone is frozen. my home button doesn't work, I am trying to restsrt my phone but I cant because my home bttom doesn't wokr … read more
Randy
Randy
Customer Service
1,008 satisfied customers
My iPhone 6s finger touch feature stopped working this
my iPhone 6s finger touch feature stopped working this morning ... I can't reset the finger print...phone message that i can't do that on my iphone … read more
Randy
Randy
Customer Service
1,008 satisfied customers
My ex-girlfriend stole my iphone 6s, the receipt and the box
My ex-girlfriend stole my iphone 6s, the receipt and the box I bought it in. She put an activation lock on my iphone and I cant use my phone pls help. … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Turned off when i went to bed now cant get screen options
Turned off when i went to bed now cant get screen options only showing my wall paper picture. Wont manually shut off … read more
Randy
Randy
Customer Service
1,008 satisfied customers
When I get a call the speaker does not work unless I put it
When I get a call the speaker does not work unless I put it on speaker phone … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I accidently started ios on my iPhone 6S without it
I accidently started ios on my iPhone 6S without it connected to the computer. Now its stuck with pics of the plug, an arrow pointing to iTunes. I cant figure out how to get it to load ios 10 or just … read more
Randy
Randy
Customer Service
1,008 satisfied customers
Cant remember my passcode for Iphone 5. help, iphone 5.
i have tried using the usb cable to connect to itunes. but it says it cant as it is locked. i tired icloud but it says that the phone is not connected to the internet. tried hard restart. but doesnt work. … read more
Josh
Josh
It Support Specialist
Associate Degree
2,282 satisfied customers
MY I PHONE IS LOCKED. I CANNOT TURN IT OFF. IT IS ON LINE
MY I PHONE IS LOCKED . I CANNOT TURN IT OFF. IT IS ON LINE AND BATTERY IS 100%- IT SEEMS TO BE AN WIRELESS LOOP WHAT CAN I DO? … read more
Randy
Randy
Customer Service
1,008 satisfied customers
Hi I bought an iphone 4 about 3 months ago and its been great
Hi I bought an iphone 4 about 3 months ago and its been great but today. It just turned itself of and now I cant get it to work, Ive plugged it in to charge etc but it was 80% charged when it went off… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
my iphone will not shut down - it is stuck in settings - I
my iphone will not shut down - it is stuck in settings - I push the button on bottom, and it stays in settings . plus I try to turn it off , and will not do anything… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
I am needing to factory reset my iPhone 5 I cannot get iTunes
I am needing to factory reset my iPhone 5 I cannot get iTunes to work,, and I can not remember my password ***** my phone for the reset,, is there any way to reset the password?… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
232 satisfied customers
I downloaded new software ,but chose to ignore a password XXXXX
I downloaded new software ,but chose to ignore a password XXXXX option. However, when I try to use the phone, it asks for a password. How to i resolve this ?… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,269 satisfied customers
hey, my iphone 4s has frozen, i connected it to itunes today
hey, my iphone 4s has frozen, i connected it to itunes today to download the iso 6 upgrade and now it has gone to a apple ico on the screen with a loading bar under neath it, and has been like it for … read more
makuh
makuh
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
738 satisfied customers
My iphone just turned off for no apparent reason and wont
My iphone just turned off for no apparent reason and won't turn back on. the phone is charged, not flat. Cannot get it to turn back on and I can't find the tool to remove the sim card and put it back … read more
Eng. Andres
Eng. Andres
Engineer
Bachelor's Degree
36 satisfied customers
When I plug my phone into charge it most of the time I have
When I plug my phone into charge it most of the time I have to take the plug from the outlet and plug it back in 2 or 3 times before it will start charging. This happens regardless of which of the two… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,269 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,008 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x