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I have no idea what my husband did to his iPhone!! He must
Good morning! I have no idea what my husband did to his iPhone!! He must have entered something wrong and now it says enter passcode. He never set up a passcode!! Can you help me unlock his phone? … read more
jinsmn
jinsmn
Systems Administrator
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Guess Who??? Ashik, sorry to bother you with these crazy
Guess Who??? Hi Ashik, sorry to bother you with these crazy IPhone probs, but I need help!! Somehow here's where we are... on my phone and my husbands phone, in the settings, it has my name , my Apple… read more
Ashik
Ashik
Master's Degree
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Ashik!! It's your favorite customer!! I signed onto my
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Ashik
Ashik
Master's Degree
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I'm contacting you for my mother's iPhone. She has an iPhone
I'm contacting you for my mother's iPhone. She has an iPhone 4 and it died and at&t wasn't able to transfer her contacts or notes. It wasn't backed up on iCloud. Is there any way that an apple genius … read more
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My son's phone is no longer functioning. We're trying to set up a new phone, with his current Apple ID, but have no other devices associated with his id. How can we get the verification code to set up… read more
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Harry
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Mike Taylor
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About two weeks ago, my husband's iPhone 5s stopped
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Richard
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My partner has my old iPhone 6 which he told me he was only
My partner has my old iPhone 6 which he told me he was only using for overseas travel, I have since discovered he is able to see everything I do on my phone, re calls, face book etc … read more
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I have a iphone 6, I backed it up to do the update and now I
I have a iphone 6, I backed it up to do the update and now I have the contacts of another person on my phone plan and my contacts are just gone, is there a fix to this?… read more
Randy
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I have an Apple iPhone and have never used the Apps. My
I have an Apple iPhone and have never used the Apps. My husband has just bought an iPhone and wants to download some APPs. Can we share my account for him to do this or does he have to get his own? Al… read more
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Is it possible to check on my husband phone activities
Is it possible to check on my husband phone activities without physically handling the phone… read more
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Hi, I am using my partner's old work mobile, apple id is
Hi, I am using my partner's old work mobile, apple id is in his name. In the process of transferring photos from mobile to computer I have lost all my data incl contacts and photos. I now have my husb… read more
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HEllllllllppp! I backed up my husbands IPhone to my computer
HEllllllllppp! I backed up my husband's IPhone to my computer and when I updated it, under an additioinal phone, it assumed all of my contacts instead of his, what can I do? I did a RESTORE, but now i… read more
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Richard
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I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
Vinod Menon
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386 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
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1,624 satisfied customers
My son recently tried to set up iCloud on my iPad & iPhone.
My son recently tried to set up iCloud on my iPad & iPhone. The result was I lost all my contact nos but gained my husband's contacts(we're on same contract I believe!) I subsequently deleted all my h… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Smartphone Expert

2,559 satisfied customers

Verified Smartphone Expert with a Master's Degree in Software Engineering

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,269 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,008 satisfied customers

Expert in service and repair of all Smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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