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Related Smartphones Questions
My mother in law got a new phone and the phone was updated
My mother in law got a new phone and the phone was updated after she'd had it for two days. Now the phone is locked out saying she needs to enter her pass code. She did not have one, never set one up.… read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
32 satisfied customers
I shut down my phone and now I can't get back in. It is
I shut down my phone and now I can't get back in. It is asking for a pass code. I set up face recognition and don't remember the code I put in if this did not work. I thought the face recognition woul… read more
Richard
Richard
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Somehow disabled voicemail...cant remember pass code either.
somehow disabled voicemail...cant remember pass code either … read more
John - Tech Expert
John - Tech Expert
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I just bought an apple 8 phone on Sat. It keeps locking me
I just bought an apple 8 phone on Sat. It keeps locking me out because I put in the code but it must be different from what I originally did. What can I do? … read more
Mike Taylor
Mike Taylor
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My phone just shut off and now after having it on the
my phone just shut off and now after having it on the charger for over an hour and a half it is just flashing on and off … read more
Josh
Josh
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Associate Degree
1,899 satisfied customers
Iphone is disabled. Os12. Started today. my fault. i had a
started today. my fault. i had a working passcode of 401456 which i had to enter prior to making a call. i entered settings and checked chanhe passcode. entered 229465 and ok went back yo use phone and it didnt accept new or old passcode then locked me out with noyr phone is disabled. contact itunes. … read more
Harry
Harry
2,803 satisfied customers
It is disabled. Iphone 6. I tried to recover beause i forgot
i tried to recover beause i forgot the pass code, but I cannot get the itues app on the computer … read more
Samuel White
Samuel White
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Need to put in password for my i phone account with verizon
need to put in password ***** my i phone account with verizon Am locked out thanks … read more
OakdaleTech
OakdaleTech
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I have a I phone when I tried get on this morning it said I
I have a I phone when I tried get on this morning it said I had to put in Passover that's what I did it said my I phone was disabled for 15 min, after I waited for 15 min I still an disabled … read more
Harry
Harry
2,803 satisfied customers
My iPhone is disabled. What is operating system. My grandson
My grandson was playing with the phone and he set the pass code and then for got the pass code we have tried different codes then the phone went to disabled … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I can't get my new phone to work, my son set up the
I can't get my new phone to work, my son set up the fingerprint system and forgot the pass word, what can I do to get my new phone to work, and how can I take that fingerprint system off … read more
Josh
Josh
It Support Specialist
Associate Degree
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I'm locked out off my iPhone.. reason my Touch ID is not
I'm locked out off my iPhone.. For some reason my Touch ID is not working and I don't remember the password. Can you help.… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,260 satisfied customers
I have an i-phone 5c. Some how the image that shows up on
I have an i-phone 5c. Some how the image that shows up on the screen is too large to respond to the usual touch motions. Right now I think it says that the phone is disabled. Try again is 3 minutes.… read more
Ashik
Ashik
Master's Degree
1,573 satisfied customers
I set a passcode lock which is not what I thought I had entered.
I set a passcode lock which is not what I thought I had entered. Unfortunately, this is not the first time! Last time this happened I was able to plug my phone in (to my mac) and retry multiple codes … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
i am locked out of my iphone as of yesterday when i down loaded
i am locked out of my iphone as of yesterday when i down loaded a new setting i put in a code and after awhile it said it was disabled i went to att who said for me to itunes but it didn't help i can'… read more
Michelle
Michelle
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Bachelor's Degree
1,938 satisfied customers
omg you guys are so awesome! however I purchased an Iphone
omg you guys are so awesome! however I purchased an Iphone 4s on ebay unlocked an switched over my sim card but when and after ive charged the phone and inserted the sim card its still asking for a 4 … read more
Randy
Randy
Customer Service
1,007 satisfied customers
her friend who was drunk typed in the wrong passcode and locked
her friend who was drunk typed in the wrong passcode and locked out the phone, little sister who was also drunk compounded the error by entering the wrong code also. would really like to access the ph… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
231 satisfied customers
I have this horrific migraine today and for some reason I
I have this horrific migraine today and for some reason I cannot remember my code to open my iphone 3GS! I've been locked out for an hour two times now. It's also my business phone,so I really need he… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,260 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,007 satisfied customers

Expert in service and repair of all Smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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