Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I hope you can help me understand what's going on here.
Hey pearl! I hope you can help me understand what's going on here … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
75 satisfied customers
Just got new Xr phone. All set up except I cannot make
Just got new Xr phone. All set up except I cannot make calls … read more
Expert
Expert
Why does one phone have vzw WiFi at top and other phone is
Why does one phone have vzw WiFi at top and other phone is Verizon LTE at the top? … read more
Expert
Expert
I have a $.99 automatic withdrawal for backup and would like
I have a $.99 automatic withdrawal for backup and would like to cancel this … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
2 satisfied customers
Apple. My iPhone XR was working fine this morning. Upon
Apple. My iPhone XR was working fine this morning. Upon returning home after running some errands I found my the device off and it is dead. I have a black screen and it is unresponsive. … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
1,378 satisfied customers
I shut down my phone and now I can't get back in. It is
I shut down my phone and now I can't get back in. It is asking for a pass code. I set up face recognition and don't remember the code I put in if this did not work. I thought the face recognition woul… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,259 satisfied customers
I just bought this iPhone XR and I tried logging in with my
I just bought this iPhone XR and I tried logging in with my Apple ID and it wasn't working be every tine it tried sending the authentication code to my phone i never got it because it was sending it t… read more
dilip raju
dilip raju
DIPLOMO
60 satisfied customers
I have the Decible electronics Tri-Power Charger. I think it
I have the Decible electronics Tri-Power Charger. I think it is slower than my charging cord. Also red light with charging turns off by itself. What is the issue here. … read more
Cris
Cris
1,441 satisfied customers
Ellen, Iwas wondering when I send text messages are they
Iwas wondering when I send text messages are they safe to send, even to myself, For instance my daughter wants the password ***** our Netflix account. … read more
Expert
Expert
I was having issues with my iphone 7 & Verizon sent me a new
I was having issues with my iphone 7 & Verizon sent me a new phone. While I was at Verizon, I told the rep that my phone had deleted several months worth of my text between me & my late husband that I… read more
Ameen Khan
Ameen Khan
Mobile Expert
Information Technology Management / Computer Science
6,218 satisfied customers
I had a spy calc on my iPhone 7, and switched to an iPhone
I had a spy calc on my iPhone 7, and switched to an iPhone XR but lost all of my pictures... … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
36 satisfied customers
Out of data. IPhone 7. IOS 10. Got an email from Verizon.
Got an email from Verizon. Couldn't get More Data button to work. We are traveling. If we use our phones to play solitaire or gigsaw puzzles is that using data? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
10,241 satisfied customers
I cannot remember the restriction password for my daughter's
I cannot remember the restriction password ***** my daughter's phone. How can we get this reset? … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
231 satisfied customers
Actually, it is my iPhone. Is that ok? Verizon. I was just
I was just in the Apple store with a problem. People (my sons and daughter included) were telling me consistently "they couldn't hear me". I brought it in and was told, when tested, "yes, one of the microphones is malfunctioning". $169 + tax later, I read on the internet that "Apple confirms microphone issue with iPhone 7 and 7s plus iOS 11.3". I was wondering if I could get a rebate for my expense. I KNOW I did not drop or damage the phone in any way. … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
I have an old iphone 4 that I have had an My 15 yr.old
I have an old iphone 4 that I have had an My 15 yr.old daughter needs a phone how can I unlock my Iphone when I have forgotten my account an password ***** activate it to where she can have data on it… read more
Josh
Josh
It Support Specialist
Associate Degree
1,869 satisfied customers
I am locked out of my smartphone, talked to yesterday, went
I am locked out of my smartphone, talked to James yesterday, went to my computer as he told me to do, having no luck by the way locked out by google. … read more
William Dishman
William Dishman
Store/sales manager
18 satisfied customers
I have a security password for my iPhone that was changed
I have a security password ***** my iPhone that was changed and I don't know the new code. I have tried to get in over the last 2 days several times and it has locked me out and told me to connect to … read more
Randy
Randy
Customer Service
1,006 satisfied customers
Hi, My daughters iphone doesnt charge completely and it drains
Hi, My daughters iphone doesn't charge completely and it drains quickly. What would the problem be? I had the battery changed on it and it's still doing the same thing. I was told that it could have s… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,259 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,006 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x