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About 2 months ago I killed my old phone with water damage.
About 2 months ago I killed my old phone with water damage. I had Many songs that I'd already purchased, but on are "on the cloud " and cannot seem to get them back. I pay a monthly fee, so I'm not su… read more
Rafi
Rafi
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This has to do with a game I have been playing. I have done
This has to do with a game I have been playing. I have done absolutely everything I can to resolve this problem but to no avail. If I go to an apple store will they help me … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
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I am unable to get any help with my mobile phone. I have
I am unable to get any help with my mobile phone. I have Boost Mobile unlimited. A Stylo4 l. My account keeps giving me info on Pixels and I phones. I have neither. My web security getscshut down. Even though I make certain that it is supposed to be on even if low battery. I have insurance but everybody passes the buck. There's so much more... Yesterday I found files or apps? One was lucky.patcher the other one is www.marvelousart.com. Audio picker? Weird things my settings change every time I reboot . phone also reboots randomly. File sharing on ALOT. This is my only device. No checkbook. No lap top or desk top. Amazon acct. Totally inaccessible. ECT. … read more
Expert
Expert
I was given samsung s7 but it is lock by google sync id cant
i was given samsung s7 but it is lock by google sync id cant get passed it tried everything on you tube now what? don h.… read more
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Audio files from Google Drive won't properly play on my
Audio files from Google Drive won't properly play on my lphone--I'm having some trouble to listen to audio files located at my Google Drive when I try and access them through my cellphone. Most audios… read more
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Two issues: i've received notices that a new iphone is
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Harry
Harry
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My phone is locked, I do not recall my pass word. Have taken
my phone is locked, I do not recall my pass word. Have taken it to Verizon and they can not unlock it. They say the only thing is to purchase a new phone which I do not want to do. … read more
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Samuel White
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I have LG Stylo 1 with Android 5.1.1 software. The phone has
I have LG Stylo 1 with Android 5.1.1 software. The phone has an SD card. The phone was bought new and I haven't had it rooted or unrooted (whatever is the opposite to how it came when new). Try as I m… read more
Richard
Richard
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I am going on a California Coastal Princess cruise next year
I am going on a California Coastal Princess cruise next year and am trying to figure out how to do the internet access while I'm on the cruise. For medical reasons, I need my iPhone to be on my person… read more
Richard
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I just purchased a N6 phone from Google play store abot 3 weeks
I just purchased a N6 phone from Google play store abot 3 weeks ago. It was one of about 150 that you were selling for under $600.00 Iwas as you stated one of the test phones you used to make sure all… read more
Richard
Richard
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Mr.Hannell I have a mobile phone not a computer I need your
Mr.Hannell I have a mobile phone not a computer I need your assistance and regaining my Google account so that I can open my skype account… read more
Richard
Richard
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Trying to post this in a cell phones or smart phones category.
Trying to post this in a cell phones or smart phones category. What would be the cause of an iPhone 5 taking you to the app store to get a game when you're just tapping on articles from Facebook to re… read more
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How can I find the most popular websites (and companies) for
How can I find the most popular websites (and companies) for buying a used iphone in Brazil, Argentina and Columbia? I'm primarily interested in websites / companies that sell direct-to-consumer, but … read more
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How can a smartphone owner retain the phone number they were
How can a smartphone owner retain the phone number they were assigned by their network service carrier when they disconnect from that carrier and do not subscribe to any other network service, i.e. us… read more
Simit
Simit
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Hello, Im new to the US and got the virgin mobile plan
Hello, I'm new to the US and got the virgin mobile plan and an iphone 4s. I pay $35 for unlimited data plan. But the iphone 4s doesnt support 4g, which is what i want. I'm using now 3g. I want an ipho… read more
Randy
Randy
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iPhone 4 automatically jumps to lock mode then turns off?
Hi my iphone 4 seems to be having problems when I'm using it the screen will jump to lock mode then to the turning off mode with out me touching the top botton or the front bottom and i dont know what… read more
Randy
Randy
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so i just downloaded a new update, now my phone wont turn on
so i just downloaded a new update, now my phone wont turn on just get a samsung screen then off. tried to do a hard reset however when i hold down the power cammera and down volumes (windows focus btw… read more
Randy
Randy
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1,006 satisfied customers
subwoofer for my d551 sound bar just quit working. dosent
subwoofer for my d551 sound bar just quit working. dosen't seem to power up No lights(red or blue) Can it be fixed?… read more
Joe
Joe
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

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Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

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I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

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Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

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Richard

Richard

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Extensive Smartphone Issue Resolvement

Randy

Randy

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1,006 satisfied customers

Expert in service and repair of all Smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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