Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
Why would some info remain in an IPhone when the sims card
Why would some info remain in an IPhone when the sims card was removed to put in another phone? … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,439 satisfied customers
Phone? How do I know that? I am on Samsung thru Metro PCS
phone? JA: What Google model do you have? And the Operating System (OS)? Customer: How do I know that? JA: The Smartphone Expert will show you how to do that. Anything else you'd like to add before I … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,566 satisfied customers
I am locked out of my iphone. A year ago when i got this
no as I have contacted apple, a woman tried to help but she coukdbt help and oromised to cak=ll back but did not… read more
Joseph Newman
Joseph Newman
Computer Science
497 satisfied customers
Got a new phone couldn't remember password on old phone so
Got a new phone couldn't remember password ***** old phone so created a new account -some people didn't understand my change so now I have 2 phones & 2 Facebook friends how do I get my old information… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,439 satisfied customers
I need recover my google photo account. Other phone. IPhone
Call costumer service recover my account I don't know remember everything … read more
Expert
Expert
How come on Reddit on my iPhone XR Just yesterday, I went on
How come on Reddit on my iPhone XR Just yesterday, I went on asktechnology forum and found a post by someone and I clicked on their profile and decided to follow it, but now today I go on Reddit again… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
606 satisfied customers
I just got a new Xs iPhone and I did Recognition and I put a
I just got a new Xs iPhone and I did Recognition and I put a password ***** but I didn't remember the password ***** I figured face recognition wood over ride that. So now my phone has locked me out h… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,566 satisfied customers
My phone was locked by "find my device" on a google search.
my phone was locked by "find my device" on a google search … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
837 satisfied customers
I have an iPhone X s max it has been doing some abnormal
I have an iPhone X s max it has been doing some abnormal things lately. I notified Verizon that I was experiencing some issues with it and they told me they couldn't find anything wrong with it. It al… read more
Rafi
Rafi
IT Manager
Bachelor's Degree
4,295 satisfied customers
I was trying to purchase something and it didn't take my
I was trying to purchase something and it didn't take my card information. The transaction couldn't be completed. … read more
OakdaleTech
OakdaleTech
Owner
228 satisfied customers
I have an iPhone 6 that I locked myself out of. Couldn't
I have an iPhone 6 that I locked myself out of. Couldn't remember the password ***** now it's saying I have to connect to iTunes. Tried iTunes but it won't restore or update the phone for me. The phon… read more
Josh Sheehan
Josh Sheehan
Computer Networking
165 satisfied customers
I don't want to reset my password because my son has all my
I don't want to reset my password ***** my son has all my info to find my phone.I am 91 and need to be reached or get in touch with my son A week ago I changed my password ***** google he has it but I… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
I have an iPhone 8 Plus that I went from ios11 to 11.3 and
I have an iPhone 8 Plus that I went from ios11 to 11.3 and had to enter a 6 digit password...twice now I can't get the phone to open. I need to reset but I'm not sure how many times I have before I'm … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It's not a computer it's my phone I didn't even mean to open
It's not a computer it's my phone I didn't even mean to open a google account once I was in there I couldn't seem to go back I'm upset because now I can't open safari pages I was using a lot now the o… read more
Cris
Cris
1,862 satisfied customers
I have a mojor problem. Apple put in an update to my phone
I have a mojor problem. Apple put in an update to my phone and now I am locked out. I put in the correct i.d and password ***** still I am locked out. this is very frustrating as I have a lot of thing… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
After I type in my password the dots just vibrate and it
After I type in my password ***** dots just vibrate and it won't let me go any further … read more
Harry
Harry
2,803 satisfied customers
DeJaynes. I need to unlocked my phone. E-mail is. First time
I am Vicki DeJaynes. I need to unlocked my phone. E-mail is***@******.*** … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE.First I had a Note
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE. First I had a Note 2 with Tmobile. All All my contacts were synced up to google. Then I switched to Iphone with ATT and my contacts were moved up to att address… read more
Expert
Expert
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,439 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,359 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x