Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I bought iPhone XR, but no time to turn on. Today I start,
I bought iPhone XR, but no time to turn on. Today I start, it's not turn on … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,067 satisfied customers
The button on the right of the cell which should turn off my
the button on the right of the cell which should turn off my screen is no longer working … read more
Expert
Expert
Ray. When connected to Apple CarPlay and using the maps
Perry ray. When connected to Apple CarPlay and using the maps program on Myers phone, the screen went blank and shows no sign of life. I have tried the volume up-down-power button restart procedure an… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
606 satisfied customers
Iphone xr. recharged overnight. phone was hot when I pulled
iphone xr. recharged overnight. phone was hot when I pulled it off the charge cable. phone is dead, black screen, will not reboot. … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
636 satisfied customers
My Apple iPhone XR suddenly went out this morning at 5 am.
My Apple iPhone XR suddenly went out this morning at 5 am. Can't get the screen to display. What's the first step? … read more
RobsWorld
RobsWorld
Desktop Support Engineer
102 satisfied customers
My phone was working fine and then it went off. It won't
Second opinion] My phone was working fine and then it went off. It won't charge and iit will not turn on..… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
368 satisfied customers
IPhone 5 had been functioning fine, then started turning
iPhone 5 had been functioning fine, then started turning off, showing low battery, despite being charged up to 65%. Then screen went back & forth between Apple logo & black screen. Then went to black … read more
Harry
Harry
2,803 satisfied customers
On my iPhone 6 Plus when I try to connect using an HDMI
On my iPhone 6 Plus when I try to connect using an HDMI adapter to the television the iPhone screen goes blank upon starting the streaming for CBS All Access (specifically Star Trek: Discovery) … read more
Harry
Harry
2,803 satisfied customers
An update was applied to my iPhone 5 this morning and I was
an update was applied to my iPhone 5 this morning and I was asked to put in a passcode which I didn't want to do but when I went to use my phone I put in the number I thought I used but it wouldn't wo… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
My iphone is locked and I have no idea how this happened. I
My iphone is locked and I have no idea how this happened. I was downloading itunes and soon after that, the lock occurred. How can I unlock my iphone? In the process of getting ready to move, everythi… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
My family all has I-phone 5c. Daughter uploading apple
my family all has I-phone 5c. Daughter uploading apple update and phone locked up. Displays apple now, will not respond to restart or charge, etc. Suggestions??… read more
Thomas
Thomas
IT Manager
Associate Degree
1,681 satisfied customers
I have an Iphone 4S. This morning I woke to an update icon
I have an Iphone 4S. This morning I woke to an update icon in my settings bar. I clicked on update and it blew everything out of the water. It's like i have a brand new phone to set up starting with L… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
I have an IPhone 3G and it is loaded with too much data (I
I have an IPhone 3G and it is loaded with too much data (I received a boxed warning abou it last eve). While I was deleting photos, the phone went totally black and unresponsive. I am able to get the … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
My I-Phone 3G just went black. Cant turn it on or anything.
My I-Phone 3G just went black. Can't turn it on or anything. Put it back on the charger to see if the apple would come back on, but it is dead. The last thing I did before it went dead was I was makin… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
Help! My iPhone only shows the apple; everything else is black
Help! My iPhone only shows the apple; everything else is black and I cannot get another screen. I turned it off to reboot it but am still just getting the apple sign.… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
I plugged phone in last night to PC and went to itunes, then
I plugged phone in last night to PC and went to itunes, then it said I need t download upgrade. My phone then went blank, I cannot charge it and it will not do anything. It is stuck on a screen with t… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
my iphone 4 keeps going to voice control, and my button will
my iphone 4 keeps going to voice control, and my button will not return me to the home screen. it just keeps locked into whatever app i am in. any ideas?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
Good morning, i wanted to sell my old 3 gs 16 bites, so i
Good morning, i wanted to sell my old 3 gs 16 bites, so i erased iphone from the settings-general-reset. it has been trying to reboot for like 4 hours now. i guess this is not normal. any thing i can … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,439 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,359 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x