Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I'm having trouble using my phone number to get on facebook.
I'm having trouble using my phone number to get on facebook. I have a new e-mail and I keep getting a message that they are sending a 6 digit number to my phone but I don't get it. … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
42 satisfied customers
Samsung. I bought a phone many months ago online. It's an
Samsung. I bought a phone many months ago online. It's an s7. I just tried putting a sim cats from total wireless in it. It asked for a network code which I didn't know. I took the card back out and n… read more
Harry
Harry
2,803 satisfied customers
I have X-rays phone with face identity and did not do a back
I have X-rays phone with face identity and did not do a back up for password. I don't remember my password. My hearing aids are connected to the phone. I have tried the password ***** thought it was a… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,537 satisfied customers
I just bought my IPhone xs and and I was transferring my
I just bought my IPhone xs and and I was transferring my data to the a I phone and it shut down and now it doesnt let me in … read more
Cris
Cris
1,438 satisfied customers
I plugged my iPhone in and it was full, then I tried to turn
I plugged my iPhone in and it was full, then I tried to turn it on and I can't get it to work. I thought I had the password, but it won't accept it. What can I do? … read more
Harry
Harry
2,803 satisfied customers
Well i just got a new iPhone max and my old one did the same
Well i just got a new iPhone max and my old one did the same thing i took over my sons phone two phones ago and i can't use my apps because Taylors name is ***** ***** and we can't remember the pass w… read more
Richard
Richard
Smartphone Specialist
56,789 satisfied customers
Just in France can't get to open don't remember pass word
Just in France can't get to open don't remember pass word iphone8 … read more
Richard
Richard
Smartphone Specialist
56,789 satisfied customers
All I can say is HELP My phone was acting up and tracfone
all I can say is HELP My phone was acting up and tracfone advised me to reset it to factory spec. OHYA that's easy for them to say. I'm 78 and I didn't set up my phone now my sister has passed away an… read more
Harry
Harry
2,803 satisfied customers
I can't remember the passcode to get into my i phone 10,
I can't remember the passcode to get into my i phone 10 … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a IPhone, MacBook Pro and and iPad. I need to be able
I have a IPhone, MacBook Pro and and iPad. I need to be able to face time with my computer but I can only do it on my phone. I started off using it on my MacBook Pro but then it asked for an Apple ID … read more
OakdaleTech
OakdaleTech
Owner
42 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
230 satisfied customers
My husband bought an I phone from a friend, got it set up at
my husband bought an I phone from a friend, got it set up at the Verizon store and until recently he did not NEED a pass code to open his phone. A few days ago he was prompted to UPDATE his phone and … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Phone went blank for unknown reasons... trying to use old
phone went blank for unknown reasons... trying to use old iphone. Need to recover authorization code. Please help! … read more
Ashik
Ashik
Master's Degree
1,542 satisfied customers
Re: iphone6s replaces my iphone5 and now it asks for a 6
re: iphone6s replaces my iphone5 and now it asks for a 6 digit code to open my phone (iphone5 required a 4 digitcode). where can i change it to a 6 digit code? … read more
Josh
Josh
It Support Specialist
Associate Degree
1,633 satisfied customers
I have unlocked this phone through ATT but when I put
Hi. I have unlocked this phone through ATT but when I put another card I get the message: Unable to run application with this sim card. It turns off time after time.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I have this horrific migraine today and for some reason I
I have this horrific migraine today and for some reason I cannot remember my code to open my iphone 3GS! I've been locked out for an hour two times now. It's also my business phone,so I really need he… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have a Xperia cell and it locked when I put the sweep pass
I have a Xperia cell and it locked when I put the sweep pass code. I can put the Gmail account information but it will not unlock Assistance in getting this brand new phone unlocked… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I am having issues with my new ipone4s First, the screen
I am having issues with my new ipone4s First, the screen has been blacking out when using the voice recognition in texting. Next, and biggest issue now is, it won't unlock. After powering down, and th… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
230 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

56,789 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,004 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x