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Related Smartphones Questions
My husband recently passed away and had a passcode on his
My husband recently passed away and had a passcode on his phone, I thought I knew what the code was however I think I've tried it too many times and now the phone won't allow me to try any longer. Is … read more
Cris
Cris
1,437 satisfied customers
Also how can I activate microphone on husbands phone to pick
also how can I activate microphone on husbands phone to pick up back round noises without him knowing his phone is on my acct… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,445 satisfied customers
Cant sign in on my phone. it is a samsung. keep putting us
cant sign in on my phone. it is a samsung. keep putting us in a loop to verify google account. everytime we sign in it take us back to the original page. it says the phone was reset. i also ha to use … read more
jinsmn
jinsmn
Systems Administrator
Diplom
5,380 satisfied customers
Locked out of phone. Last night,I Put fingerprint Id into it
Last night,I Put fingerprint Id into it with no pin # as I remember . Charged phone overnight , in morning ...locked out with no pin to enter. I was able to make finger print work am assumed it was set to go. … read more
Justin Johnson
Justin Johnson
Owner
29 satisfied customers
We have been trying to recover my husband's phone for two
We have been trying to recover my husband's phone for two days and have not been successful. I went to the recover page and that has not worked because he can not remember his password. … read more
Harry
Harry
2,776 satisfied customers
Voice mail is not active on phone. get error code 1035. Had
voice mail is not active on phone. get error code 1035. Had when first bought the phone & an apple tech helped figure it out. Messages do net even show up on phone. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,447 satisfied customers
Inherited apple 5 consumer cellular provided new sim card
Inherited apple 5 consumer cellular provided new sim card and activated the phone problem previous user was locked out of the phone I dont have his information and he cannot remember his password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
1,441 satisfied customers
My iPhone constantly pops up a message that I can't use
My iPhone constantly pops up a message that I can't use iCloud without first agreeing to terms but when I go to view terms something else comes up, if I hit Not Now the phone just recycles the message… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,790 satisfied customers
Google app disappeared from iphone, IPhone 6, approximately
A month or two. Gone to App Store and tried to open but it won't. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,790 satisfied customers
I think my iPhone was hacked. I am trying to back up
i think my iPhone was hacked. I am trying to back up everything now so I can hit factory reset, but if my phone keeps being unresponsive, getting stuck on a screen or program, I guess I can't save all… read more
Randy Boman
Randy Boman
2,080 satisfied customers
I have a iphone 6, I backed it up to do the update and now I
I have a iphone 6, I backed it up to do the update and now I have the contacts of another person on my phone plan and my contacts are just gone, is there a fix to this?… read more
Randy Boman
Randy Boman
2,080 satisfied customers
My ex husband has access to my phone and idk how, bought new
Years! I have changed my number on multiple occasions, switched carriers, went to a pre-paid service plan. iCloud, family sharing are all turned off. … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
HEllllllllppp! I backed up my husbands IPhone to my computer
HEllllllllppp! I backed up my husband's IPhone to my computer and when I updated it, under an additioinal phone, it assumed all of my contacts instead of his, what can I do? I did a RESTORE, but now i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,790 satisfied customers
Cannot get into my google email acct. and sync my phone as
Cannot get into my google email acct. and sync my phone as well. All of this was do to my email acct. getting hacked. I reset my password XXXXX still cannot login to receive and send emails.i have a M… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,790 satisfied customers
i need help!! i have an iphone5 which has an apple id that
i need help!! i have an iphone5 which has an apple id that is the same as the one on my computer for my itunes acct. i am now setting up my husbands iphone5 and i am wondering if he should use the sam… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,790 satisfied customers
I got a new iphone for Christmas while we were away and took
I got a new iphone for Christmas while we were away and took all of our vacation photos on it. Last night my husband connected my iphone and synched it, but lost all of the photos as I think he restor… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,790 satisfied customers
we accidently linked our 3 phones together our contacts are
we accidently linked our 3 phones together our contacts are shared how would we get these separated again… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
333 satisfied customers
My husband lost is iPhone 4S today. He had not activated his
my husband lost is iPhone 4S today. He had not activated his find my phone. We need to stop all charges since 3pm this afternoon april 13th. how do we do that?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
385 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

385 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Career IT Professional & Director of Information Technology

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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