Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My htc desire g+ keepsswitching itself off no matter how
my htc desire g+ keepsswitching itself off no matter how much power i have. it only goes back on when connected back to the charger. … read more
Cris
Cris
1,437 satisfied customers
I plugged the charger in on my new I phone 6 last night and
I plugged the charger in on my new I phone 6 last night and it was 40% this morning its still 40%???????? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,960 satisfied customers
Got it wet about 3 hrs ago stopped working. Jitterbug red
got it wet about 3 hrs ago stopped working JA: What's the brand/model of your phone? Customer: jitterbug red flip type JA: How long has this been going on with your phone? What have you tried so far? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,488 satisfied customers
Shutterbug Smartphone is locked up. Help! Shutterbug Smart
Shutterbug Smart from Great Call. Only a few months old but somebody had my phone # before. Acct #(###) ###-#### … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I think my iPhone was hacked. I am trying to back up
i think my iPhone was hacked. I am trying to back up everything now so I can hit factory reset, but if my phone keeps being unresponsive, getting stuck on a screen or program, I guess I can't save all… read more
Randy Boman
Randy Boman
2,083 satisfied customers
My iphone was damaged due to a defective Lifeproof box that
My iphone was damaged due to a defective Lifeproof box that failed to keep the water out even though its labeled as "waterproof" I wonder what is the best course of action now. I had important data an… read more
Ashik
Ashik
Master's Degree
1,496 satisfied customers
Try again! I have a Nokia N10 mobile. I've just recharged it
Try again! I have a Nokia N10 mobile. I've just recharged it but iit will only turn on when the recharge jack is plugged in. I get a white screen with a jigsaw motif in the top left hand corner and ne… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,332 satisfied customers
I have a Blackberry Tour 9630 Screen is frozen with
I have a Blackberry Tour 9630 Screen is frozen with message...Technical issue Please return to place of purchase for repair. My Verizon wireless store says the don't even know what this means and cann… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,803 satisfied customers
Ashik, I tried your response to a question. you told someone
Ashik, I tried your response to a question. you told someone with an iphone5 flashing apple logo (infinite loop) whose phone could not be read by computer to restore by utting it into DFU mode. I was … read more
Jason Jones
Jason Jones
AAS Information Technology
2,844 satisfied customers
My iPhone 4 shut down and will not turn on . i did not get
My iPhone 4 shut down and will not turn on . i did not get a battery low message but when I tried to call from my lexus bluetooth the battery level showed 0 I plugged in the charger and left it plugge… read more
Randy Boman
Randy Boman
2,083 satisfied customers
My Name isXXXXX have a iphone 3gs with iOS6 installed.
My Name isXXXXX have a iphone 3gs with iOS6 installed. Just recently the phone turned off durring a voice call and tried to restart it self. I thought it must be a loww battery issue so i connected it… read more
Thomas
Thomas
IT Manager
Associate Degree
1,565 satisfied customers
I have an iPhone 4 and tonight it just shut off and will not
I have an iPhone 4 and tonight it just shut off and will not turn back on. I tried to reboot, nothing!… read more
Randy Boman
Randy Boman
2,083 satisfied customers
My iphone got sprayed by water. It didnt seem to get much
My iphone got sprayed by water. It didn't seem to get much water on it , but not all of the functions are working as they should. Some cannot be turned off like voice command. What are my options? Ann… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
Is there any way to get my pictures and videos off my old IPhone
Is there any way to get my pictures and videos off my old IPhone which died 2 days ago and won't come on when I plug it into my computer. I can still view them when it is attached to the wall charger … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
my Garmin asus cell phone keeps shutting off even with a full
my Garmin asus cell phone keeps shutting off even with a full charge. Is there something I can do to fix this?… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
Hi I bought a 4s two weeks ago and had to charge 3 times a
Hi I bought a 4s two weeks ago and had to charge 3 times a day after much research I have now turned off most of the phones applicaions and only turn on when required 3g blootooth locations notificati… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
I had my iPhone 3Gs refurbished (new glass, back & trim) and
I had my iPhone 3Gs refurbished (new glass, back & trim) and a new battery fitted by an independent third party. Since then, the display goes white when the phone sleeps and the phone cannot be used. … read more
josephwkeene
josephwkeene
Sales and Customer Support
High School or GED
6 satisfied customers
My phone seems to be having trouble charging. It says it is
My phone seems to be having trouble charging. It says it is charged when it is plugged in but once I unplug it it shows it almost completely dead.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Career IT Professional & Director of Information Technology

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x