Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
Kindly tell me what to do My e mail used to set my apple ID
kindly tell me what to do My e mail used to set my apple ID is no more active,my iphone 6 is locked… read more
Expert
Expert
My daughters IPhone 5c was having issues, so we connected to
My daughters IPhone 5c was having issues, so we connected to ITunes and updated it. It is now asking for her AppleID and password ***** she can remember neither. She also cannot remember what email sh… read more
Justin Johnson
Justin Johnson
Owner
36 satisfied customers
My apple i phone 8 is not working. I tried to reset all
My apple i phone 8 is not working. I tried to reset all settings and it just quite. Unable to activate it. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
My Apple phone is blocked/frozen and I cannot remember my
Hello Mike- my Apple phone is blocked/frozen and I cannot remember my Apple ID and password ***** Telephone no. is +27 82******* and registered email is f******@fan.co.za … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My iPhone is locked and is asking for a 6 digit password. I
My iPhone is locked and is asking for a 6 digit password. I have never used a password ***** my phone. It doesn't give an alternative to retrieve a new password. How to I unlock? … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I took my iPhone 6s for screen replacement and now I can't
I took my iPhone 6s for screen replacement and now I can't activate it using my icloud account. I'm able to log to this account when using internet browser and see all my data … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I cannot send nor receive messages on my iPhone, Verizon,
This happened 3-4 days ago. I called verizon but they were unable to help. … read more
Mike Taylor
Mike Taylor
1,324 satisfied customers
Just bought a new iPhone. A year and a half ago I changed my
Just bought a new iPhone. A year and a half ago I changed my email address. I had bought and uploaded many apps under my old email address. My new phone would not transfer the apps unless I gave them … read more
Justin Johnson
Justin Johnson
Owner
36 satisfied customers
I am from the caribbean. i bought an iphone SE at queens
I am from the caribbean. i bought an iphone SE at queens five towns last summer while on vacation. The phone worked well while in the u.s but when I return to my country it never worked. I sent it back up to get unlocked to which I did and now I have a much bigger problem. I cannot remember my icloud password. Can you help me in any way. I have my receipt infront of me showing proof of purchasing phone … read more
Mike Taylor
Mike Taylor
1,324 satisfied customers
My IPhone was locked as I lost my passcode. I am in the
My IPhone was locked as I lost my passcode. I am in the process of restoring the data. I have changed my Apple ID but do not recall the password. Where can I find the password ***** activating my phon… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Inherited apple 5 consumer cellular provided new sim card
Inherited apple 5 consumer cellular provided new sim card and activated the phone problem previous user was locked out of the phone I dont have his information and he cannot remember his password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
Lost AppleID and also no longer have the cc to have reset.
Lost AppleID and also no longer have the cc to have reset. Have waited 3 weeks. It was suggested to reset the phone, and when I did I was/am locked out completely because my phone is obviouly owned by… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
PHONE IS LOCKED AND I CANNOT CHANGE MY PASSWORD. I HAVE
PHONE IS LOCKED AND I CANNOT CHANGE MY PASSWORD. I HAVE FORGOTTON MY PASSWORD ***** ID FOR THE PHONE NUMBER ************ … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Apple Tech...I found that my alarm did not go off this
Good morning Apple Tech...I found that my alarm did not go off this morning. Examining my IPhone (S6), I can get passed my initial screen but cannot active my phone. I am the original owner. I have en… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,810 satisfied customers
I updated my phone but can't get back in because my info is
I updated my phone but can't get back in because my info for password ***** ***** in my notes on my phone… read more
Ashik
Ashik
Master's Degree
1,500 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
cannot get iphone enabled despite every attempt from both phone
cannot get iphone enabled despite every attempt from both phone tech support and support pages. have a phone that i cannot use at this point...do not have the phone with me now but can you give me som… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My computer has not been used in several months because I was
My computer has not been used in several months because I was very ill. I tried to access ITunes but my password XXXXX repeatedly and when I requested a reset never received an email from ITunes. Can … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Career IT Professional & Director of Information Technology

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x