Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My iPhone 6 Plus screen is unresponsive to touch. So I can't
Hello,This is Damon. My iPhone 6 Plus screen is unresponsive to touch. So I can't get it to do anything except power on and off. An independent tech said it's possibly the mother board. They also told… read more
Justin Johnson
Justin Johnson
Owner
34 satisfied customers
My phone was working fine and then it went off. It won't
Second opinion] My phone was working fine and then it went off. It won't charge and iit will not turn on..… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
230 satisfied customers
I received a new phone and I am trying to transfer my icloud
I received a new phone and I am trying to transfer my icloud but all my information and security questions have been changed and are not the same. I changed it again a few months ago because i got an … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
186 satisfied customers
My Apple ID. Has been disabled. IPhone 6s? A week or so. I
I think it was disabled because my husband disputed a charge on his cc bill . Something he subscribed to on my iPad and forgot about it. He could not remember what was costing him a couple dollars a month . It was attached to my email I guess . That's when this all started… read more
Ashik
Ashik
Master's Degree
1,496 satisfied customers
My phone updated and now is requiring a password code to use
My phone updated and now is requiring a password ***** to use my phone. I do not want a pasword on my phone. Never have had one. How can I remove this from my phone so I can call out on. Phone … read more
Josh Sheehan
Josh Sheehan
Computer Networking
165 satisfied customers
I made a typo error on my email addy when setting up Apple
I made a typo error on my email addy when setting up Apple ID in my iPhone 7 .....how do I correct this? … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
Apple Iphone 6 cant. Trying to download a square reader and
trying to download a square reader and need my apple id password … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,332 satisfied customers
Short story. I'm locked out of my I phone. All my phone
Short story. I'm locked out of my I phone. All my phone calls for assistance refer me back to this website. I paid for service I believe on 3/7. This the 3rd day I have asked for assistance with no re… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My phone wont charge so I bought a new one I don't known my
my phone wont charge so I bought a new one I don't known my icloud password ***** it wouldn't let me sign in now it has a iTunes picture and I donnt know what to do … read more
Harry
Harry
2,783 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to Enter Passcode after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
230 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
230 satisfied customers
My phone suddenly wants to be activated. I cannot get
my phone suddenly wants to be activated. I cannot get verizon service. The activation lock wants my apple ID and password. These are in my notes which i cannot access. I believe my ID is my email. is … read more
Eric
Eric
Software Developer
Associate Degree
1,542 satisfied customers
IPhone 6s battery ran down and wouldn't charge back. I
iPhone 6s battery ran down and wouldn't charge back. I replaced the charge port first, but still wouldn't power on. I then replaced the battery. The phone then powered on but wouldn't charge. The ligh… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
my z30 will not turn on. It seemed to be working well last
my z30 will not turn on. It seemed to be working well last night and had a pretty full charge. I then it turned it off to charge and now it will not turn back on. The phone is only 9 months old and it… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,283 satisfied customers
My iPhone 6 sends all calls to voicemail after activation
I just activated my iphone 6 and all calls are going into voicemail. I've checked & I don't have privacy activated… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
i8610 cannot access internet after optus recharge activated,
i8610 cannot access internet after optus recharge activated, happened once before and did factory reset, is there a reason this keeps happening… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,283 satisfied customers
My Iphone 4s wont charge. I have tried all the hints, like
My Iphone 4s wont charge. I have tried all the hints, like switching adapters and connectors and cleaning the connection. The phone is completely dead and is showing just a small red bar. I can't do a… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
My iphone just turned off for no apparent reason and wont
My iphone just turned off for no apparent reason and won't turn back on. the phone is charged, not flat. Cannot get it to turn back on and I can't find the tool to remove the sim card and put it back … read more
Eng. Andres
Eng. Andres
Engineer
Bachelor's Degree
36 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Career IT Professional & Director of Information Technology

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x