Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I purchased a Samsung phone at Best Buy I have straight talk
I purchased a Samsung phone at Best Buy I have straight talk as my carrier everyone is telling me that I have to get some kind of kit activate this phone and that is not unlocked when the box says unl… read more
Rennan Lui
Rennan Lui
Computer Support Specialist
16,510 satisfied customers
I want my iPhone 5s to be unlock so I can use any sim card.
Hi I want my iPhone 5s to be unlock so I can use any sim card … read more
Expert
Expert
Bachelor Engineering
29 satisfied customers
I got my son an iPhone XR for Christmas from Walmart. At
Hello. I got my son an iPhone XR for Christmas from Walmart. At point of purchase they did not unlock the phone. I have went back & called & they still have not helped me. Can you help me? … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
336 satisfied customers
I want to unlock this phone. I have another with this number
I have another with this number from same carrier I wanna give my daughter this phone but I need it unlocked … read more
Anikesh G
Anikesh G
SAP Consultant
Bachelors in Computer Application
99 satisfied customers
I received a replacement iPhone 7plus & have everything set
I received a replacement iPhone 7plus & have everything set up except activate. I put in the new SIM card but no calls say phone is not activated … read more
Rennan Lui
Rennan Lui
Computer Support Specialist
16,510 satisfied customers
I have a n iphone 5S that was on contract through Tesco to
Hi I have a n iphone 5S that was on contract through Tesco to Mr Tim Collard. He has passed me the phone as he is about to receive a further upgrade. I am in Portugal and would like to release deactiv… read more
Rafi
Rafi
IT Manager
Bachelor's Degree
4,301 satisfied customers
My phone is not excepting my sim card. Tmobile I switched
tmobile I switched the phone from sprint to tmobile they did an unlock but its not excepting the sim card the tmobile agent told me to contact you guys … read more
Josh
Josh
9,719 satisfied customers
Im having trouble unlocking my iphone 5s. It is in
im having trouble unlocking my iphone 5s. It is in activation lock after i restored it. Is there anyway i can get around it ? … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
4,301 satisfied customers
Can you unlock 1 phone 8 plus with no knowing the pass word
can you unlock 1 phone 8 plus with no knowing the pass word or i cloud account? … read more
Chris Cory
Chris Cory
19 satisfied customers
I live in the US. Might travel for work to Mexico, Costa
I live in the US. Might travel for work to Mexico, Costa Rica, Europe, etc. If I purchase an unlocked IPHONE7PLUS., I understand that it does have a sim card that can be temporarily exchanged in other… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
How do I unlock my Sprint phone so I can use Tmobile sim
How do I unlock my Sprint phone so I can use Tmobile sim card? Sprint provided me an unlocked code which seems useless.… read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
I haveacell phone.itsan appleiphone 5s anddont havea number
i haveacell phone.itsan appleiphone 5s anddont havea number on it.andwouldloveto get a numberfor it.can you help… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,835 satisfied customers
HOW CAN I GET MY iphone 6plus previously from verizon ,with
HOW CAN I GET MY iphone 6plus previously from verizon ,with icloud activated,to work using a cricket wireless sim card?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
How do you convert an iPhone (currently with Verizon) for
How do you convert an iPhone (currently with Verizon) for use internationally by replacing the SIM card? I'm told it has to be unlocked. What does that mean? Is it legal? Can iPhones be purchased &quo… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
Hello, I have a jailbroken iPhone 5S, software version 6.1.2
Hello, I have a jailbroken iPhone 5S, software version 6.1.2 (10B146). Sprint is the carrier. My father-in-law is located in Italy, and I want to give him the phone to use there. He was not able to us… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,439 satisfied customers
I just bought an iPhone 4 16gb off of eBay. It does not have
I just bought an iPhone 4 16gb off of eBay. It does not have a SIM card in the slot; can I buy a tracfone or other prepaid SIM card and use it in the iPhone? I have an AT&T account for my iPhone 3 rig… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
2nd hand iPhone 3Gs from eBay, phone jail broken, sim not working
i bought a second hand iPhone 3Gs from eBay for my daughter, didn't know it was jail broken. Did a restore to get rid of the jail broken and do an update the phone...but something has happened and it … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,439 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,359 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x