Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an iPhone 6 that I locked myself out of. Couldn't
I have an iPhone 6 that I locked myself out of. Couldn't remember the password ***** now it's saying I have to connect to iTunes. Tried iTunes but it won't restore or update the phone for me. The phon… read more
Josh Sheehan
Josh Sheehan
Computer Networking
165 satisfied customers
My notepad has a message that says, A password is required
My notepad has a message that says, A password ***** ***** to activate this device because it's owner has used Find My IPhone to link it to their Apple ID. … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,266 satisfied customers
I had to change my password on my work iPhone, and I forgot
I had to change my password ***** my work iPhone, and I forgot the new pw. It has locked me out and the phone reset. I am having to go through and restart as if it were a new phone. I am stuck on the … read more
Expert
Expert
IPhone disabled as don't remember passcode help. Don't
iPhone disabled as don't remember passcode help JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool?… read more
Harry
Harry
2,803 satisfied customers
I'm locked out of my phone. I don't remember I'm on my
Yes this is my daughters phone I'm using does he need my number… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
Locked sim and can't get password. I have no idea. Don't
Locked sim and can't get password JA: When did you last change your password ***** Apple ID? Customer: I have no idea JA: Did you try resetting through Apple's online account reset tool? Customer: Don… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
758 satisfied customers
I am totally locked out of my iPhone. I know my Apple ID
I am totally locked out of my iPhone. I know my Apple ID #but not the password ? Don't know what to do from here . … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,266 satisfied customers
I changed my pass code to get into my phone and then have
I changed my pass code to get into my phone and then have forgotten which numbers are used. I have been locked out several times and I'm now locked out for an hour. I do not know if I backed the phone… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Tried to turn on iPhone but told it was locked. Has been
Tried to turn on iPhone but told it was locked. Has been until now. On holiday in Canada at present and don't have details of password ***** and need phone to keep in touch wit home … read more
Harry
Harry
2,803 satisfied customers
I don't know my Apple password. IPhone 7 and iPad Pro. I
I don't know my Apple password. JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: IPhone 7 and iPad Pro. JA: How long has this been going on with your iP… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need my Apple ID number to finish activating my new phone.
I need my Apple ID number to finish activating my new phone. I am asked for my name and email but it states I don't exist???? … read more
Josh
Josh
It Support Specialist
Associate Degree
2,129 satisfied customers
I need help getting into my I5 phone unlocked. Maybe 3 days
I sorry I don't know how and can't remember the passcode … read more
OakdaleTech
OakdaleTech
Owner
65 satisfied customers
Apple will not take my password and will not allow me to
Apple will not take my password ***** will not allow me to change using my email of***@******.*** … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forgot password for Apple and my phone cannot be
I forgot password ***** Apple and my phone cannot be connected … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I got a new I phone and the guy said need my password for it
I got a new I phone and the guy said need my password ***** it but I don't know my password ***** … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My phone been stolen I am trying to get into my Apple ID so
My phone been stolen I am trying to get into my Apple ID so I can track my phone and is telling me my Apple ID is blockd and I don't know how to it unblock as keeps sendin me a code on my phone that I… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Williamson here how are you. I'm on a smart phone 6.0. Apple
Apple 6.0 I guess sorry I just you's the phone I don't know alot … read more
Harry
Harry
2,803 satisfied customers
I just got a new I phone and need to shut down my old
I just got a new I phone and need to shut down my old iPhone, but don't remember the restricted access passcode … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,266 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,008 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x