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I think I was hacked-need to change my password. Iphone. I
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My. Phone is at the repair store and I can not remember my psssword to get into it … read more
Priyanka M
Priyanka M
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Bachelor of Technology in Electronics and Communication Engi
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My old phone is a iPhone 6 I've decided to give it to my
My old phone is a iPhone 6 I've decided to give it to my 12-year-old granddaughter I believe I had it in 2015 the thing is we cannot change the password ***** I forgot the original password. How can s… read more
Expert
Expert
My main facebook acct has disappeared, now I have two
My main facebook acct has disappeared, now I have two accounts with very few friends. i cannot find my account anywhere, I have 1800 friends, have a busininess thru this acct, tons of pics of my famil… read more
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Rafi
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I was hacked on my iPhone. Malware. I don't know. iPhone 6,
I was hacked on my iPhone. Malware. JA: What version of iOS are you running on your iPhone? Customer: I don't know. iPhone 6 JA: How long has this been going on with your iPhone? What have you tried s… read more
Michael T
Michael T
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I up dated my iPhone 8 to se8 not everything transferred as
I up dated my iPhone 8 to se8 not everything transferred as they told me at apple store. My Instgram acct is gone and I have some old FB picture that crossed over and now that's what come up on Instag… read more
De Veyra
De Veyra
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I m trying to recover my FB and Messenger account. It never
I m trying to recover my FB and Messenger account. It never happened before and now it keeps happening? Is someone doing this … read more
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SECOND OPINION: My Facebook acct has been hacked and I
SECOND OPINION:Customer: My Facebook acct has been hacked and I cannot get into my account to get the generation code… read more
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Expert
I broke my iPhone 7 and my password was auto saved in it but
So I broke my iPhone 7 and my password ***** auto saved in it but when I backed it up it doesn't have the correct password ***** the phone number is ***** the correct number to send a message to it wa… read more
Richard
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My iPhone 6 camera went sour and now I have a new iPhone 7 but have lost my primaryFB account and main messenger app. Ones still working are very secondary's account. Pls help ! … read more
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Richard
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Flemingsburg,. I have lost the password to my IPhone 7plus.
My name is***** Ky. I have lost the password ***** my IPhone 7plus. I am older, and I HAVE MESSED IT ALL UP TRYING TO RETRIEVE MY FRIENDS. I want the one with the picture of me in green outfit. I had … read more
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Hema Malini
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While setting up an iPhone I accidentally hit a wrong number
While setting up an iPhone I accidentally hit a wrong number for my email. After I noticed it was too late. My gmail is thook1959. I accidentally put in 1950. Now my phone is locked. Apple has sent ve… read more
Samuel White
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I had to replace my iPhone and now I can't get into my fb
I had to replace my iPhone and now I can't get into my fb account. It keeps saying wrong password ***** I don't have access to email that account is set up … read more
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Ameen Khan
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Disappeared. Google. Iphone. I don't know. Last night reset
Disappeared JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Google JA: How do you usually access your email? On a phone or tablet, or through a web browser? Customer: Iphone JA… read more
Samuel White
Samuel White
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I only have a IPhone X and I believe my account has been
I only have a IPhone X and I believe my account has been hacked and I can no longer get into my fb acct. my email and password ***** no longer valid. … read more
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Harry
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I am unable to access my facebook account on my iphone,
I am unable to access my facebook account on my iphone, because the email account and password ***** verification for that account no longer exists. I need to change the email account on my facebook. … read more
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Harry
IT
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I have an iPhone 5c and it is hacked. It has been completely
I have an iPhone 5c and it is hacked. It has been completely taken over by someone else. My Amazon account is being used and I have taken off my credit card. My FB account has password ***** daily- I'… read more
Josh
Josh
10,917 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
Randy
Randy
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1,089 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

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Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

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Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Ashik

Ashik

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1,481 satisfied customers

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Randy

Randy

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Expert in service and repair of all Smartphones.

JohnMac

JohnMac

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30+ years in the tech service industry, specializing in Apple devices

Samuel White

Samuel White

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Verizon Tech Manager multi-unit

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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