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I'm having problems with my Apple iPhone promax. I'm not
this has been going on for a week and a half now I'm a disabled veteran and since the pandemic we have daily groups via Telegroup it requires that u put the 1800 number in put in a code then you are connected with the group I was successful before but now when I put the code in the automated voice says after the tone please leave a message which isn't right like I've said that this code has worked before I called sprint and explained the problems they did the refresh told me to put in a code I did later on I put in for the telegroup and it worked I tried it this morning around 6:00 am and it worked but when I tried it again at 1:00 for my group it went back to leave your message after the tone also when I turn on my phone to text or call my music is playing but when I try to stop the music by going to my apps and push from the bot***** *****ke I normally do then it doesn't cut off because the music is not on I then have to go to the music then find the song turn it on then go back to my apps then turn it off that way I got this phone about two months ago I never had this problem with my iPhone 11 like I said I'm a disabled marine corps veteran with ptsd from a horrible thing that happened to me I need to be in contact with my groups I'm isolated I really need help with these problems can u please help me … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
204 satisfied customers
My son has a google phone and he cannot make phone calls or
Hi, My son has a google phone and he cannot make phone calls or send text messages. He has Down Syndrome and is always pushing buttons. Can you tell me where to look to start trying to figure this out… read more
Richard
Richard
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IT Manager, Consultant
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I am constantly having to empty my voicemail or friends cus.
I am constantly having to empty my voicemail or friends cus … read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
807 satisfied customers
Not computer. My phone I've bought for my son. And iPhone 6
Not computer. My phone I've bought for my son. And iPhone 6 and with service, but he is in another state and I can't see the phone and he cannot call or text from his new phone so I either Monte talk … read more
VanHilton M
VanHilton M
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Why do I see all my husbands FaceTime calls on my phone when
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Cris
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Iphone: one of my contacts is unable to receive texts or
iphone: one of my contacts is unable to receive texts or calls from me since 8:1 AM today … read more
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I lost my iPhone 8 Plus during the weekend of the 04
I lost my iPhone 8 Plus during the weekend of the 04 November 2018. I have not reported it for blacklisting because we are hoping that who ever stole or picked it up will switch it on and we will find… read more
Harry
Harry
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Ashik, Handyman from my home renovation company can't make
Hi Ashik,Handyman from my home renovation company can't make cell phone calls to my iPhone w his Android. -My phone doesn't ring. Goes right to vm -He can't text me either.Is the problem w his phone o… read more
Ashik
Ashik
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When I text my wife she does not get an audible alert for
When I text my wife she does not get an audible alert for the text but she does when others text her … read more
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Michael T
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How do l get iPhone text messages to work on iPad. I have
I have apple 2018 iPad and iPhone I'm the Grammy and don't know internet words yet I don't understand what you mean … read more
stevenl1469
stevenl1469
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I have an iPhone 6s. We recently discovered that a friend of
Hi,I have an iPhone 6s. We recently discovered that a friend of mine, who has an iPhone 5, doesn't receive texts or calls from my phone. My calls to him go directly to voicemail...but he never gets th… read more
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My apple iPhone can ring my sons phone 0064and also send
My apple iPhone can ring my sons phone 0064(###) ###-####and also send photos but I cannot send text messages - he's had his checked out and is okay I can receive his text … read more
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I have reason to believe my ex fiancé is tracking my texts
I have reason to believe my ex fiancé is tracking my texts from his phone. I'm trying to figure out how to know for sure … read more
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My friend is being stalked by s lady friend of s. She seems
My friend is being stalked by s lady friend of his. She seems to know all the information that he and his new friend have been texting. She also is able to locate h as if she has s gps on him. Is it p… read more
Steve G.
Steve G.
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I have an iPhone and a mini pad. My problem is that just
I have an iPhone and a mini pad. My problem is that just recently I was texting a friend and others, and all of a sudden one contact no longer receives my messages. I receive his and communications wi… read more
John T. F.
John T. F.
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steve went to jeffs house said he was gonna stay the night.
steve went to jeffs house said he was gonna stay the night. he was with 4 other guys. I called his phone next morning he didnt answer. I text joe asked him to tell steve to call me on home phone.the w… read more
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question I believe my boyfried phone been clone when I call
question I believe my boyfried phone been clone when I call him or text him and if he does not answear I leave a voive mail with in a minute a ex girl call back telling to leave him alone and she call… read more
James
James
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I have an iphone4 any recently downloaded ios6 onto it, since
I have an iphone4 any recently downloaded ios6 onto it, since then it seems that any texts, calls everything sent to or from my phone go to my brothers phone it seems like his phone has control over m… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,331 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,125 satisfied customers

Experience with iPhone and other Smartphones

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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