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I have an iPhone 6S on Telstra network and when I ring one…

Customer Question
I have an iPhone...

I have an iPhone 6S on Telstra network and when I ring one specific Optus number, the call goes straight to messagebank and does not record a missed call on the number I dial. I am able to ring the number on my wife's 6S no problem. I can also call that number using the landline. Any clues as to why and what I can do toremedy this please?

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPhone?

Yes Pearl

Technician's Assistant: Which lights are solid and which are blinking on your router?

Not via my router. This happens whenever I try to call the number, home (on wifi), or out and about.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, just would like a remedy for the situation please

Submitted: 2 months ago.Category: Smartphones
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Answered in 19 minutes by:
6/1/2018
Technician: Samuel White, Tech Expert replied 2 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 530
Experience: Verizon Tech Manager multi-unit
Verified

Is it only one number?

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Customer reply replied 2 months ago
only one number
Customer reply replied 2 months ago
I'm in Australia, so you'll need to prefix my number with +61, so +61418537222
Technician: Samuel White, Tech Expert replied 2 months ago

Very good I see!

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Customer reply replied 2 months ago
where are you? I'm paying my money, but no result.
Customer reply replied 2 months ago
UNREQUEST remote assistance. Obviously your system doesn't work. I will NOT be paying the AU$56. I have paid you $5. That's sufficient. Cancel my "Free Trial Membership".
Customer reply replied 2 months ago
cancel my query please
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