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I can't call out it says calling but I don't hear any ring…

Customer Question
I can't call out...

I can't call out it says calling but I don't hear any ring and no answeres

Technician's Assistant: What's the brand/model of your phone?

6s plus

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

Just from noon today

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No thank you

Submitted: 2 months ago.Category: Smartphones
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Answered in 3 hours by:
5/31/2018
Technician: Richard Hill, Electronics Engineer replied 2 months ago
Richard Hill
Richard Hill, Electronics Engineer
Category: Smartphones
Satisfied Customers: 948
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

Please turn the phone completely off by holding down the power button and slide to power off.

Then turn back on and see if that resolves the issue.

I hope that helps, Best Regards,

Rich

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Customer reply replied 2 months ago
It did not work
Technician: Richard Hill, Electronics Engineer replied 2 months ago

Hi,

Is the phone indicating that you have service from your wireless provider and a good signal?

Is your account in credit?

Can you receive incoming calls OK?

Best Regards,

Rich

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Technician: Richard Hill, Electronics Engineer replied 2 months ago

Hi,

Do you require any further assistance?

Best Regards,

Rich

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Richard Hill
Richard Hill
Richard Hill, Electronics Engineer
Category: Smartphones
Satisfied Customers: 948
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Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

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