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I just got a new iphone, with a new number. my old number is…

Customer Question
I just got a...

I just got a new iphone, with a new number. my old number is ***** longer active and i dont have any other apple products. im trying to sign into my apple id and it keeps sending a verification code to my old number. How do i change my number on my account

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Ios 11.4

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just bought the phone earlier this evening

Submitted: 2 months ago.Category: Smartphones
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Answered in 5 hours by:
5/30/2018
Technician: ElectronicsPete, Engineer replied 2 months ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 20,583
Experience: Electronic Engineer
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ElectronicsPete, Engineer replied 2 months ago

When did the old number become inactive?

Is it possible to reactivate the old number, or choose a different verification method from Apple? e.g. email verification.

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Customer reply replied 2 months ago
No there isn’t. Old. I bet became inactive about a week ago
Technician: ElectronicsPete, Engineer replied 2 months ago

Ok, then you will need to use Apple Account Recovery to recover the account if the number is ***** accessible. To do this, see the following guide:

https://support.apple.com/en-us/HT204921

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