Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

My i phone does not send or receive from android phones with…

Customer Question
My i phone does...

My i phone does not send or receive from android phones with ATT phone numbers but works with i phone send and receive.

Technician's Assistant: What version of Android are you running on your iPhone?

I am running on i phone 7 plus. The Android I cannot send to or receive from is Android 7.0. I can receive from an I phone 6. Thanks.

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

For some time, perhaps a month.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, Thanks

Submitted: 2 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 3 minutes by:
5/28/2018
Technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Smartphones
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about text messages. I've only just come online now and would like to assist you with your question.

Is it only one phone?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Smartphones Question
Customer reply replied 2 months ago
Whatever is most efficient?
Technician: Justin Johnson,
 replied 2 months ago

Is it only one phone?

Ask Your Own Smartphones Question
Customer reply replied 2 months ago
I am only having this problem on one phone. The other iPhone works.
Customer reply replied 2 months ago
OK. Fine
Customer reply replied 2 months ago
Should I just wait?
Customer reply replied 2 months ago
Is anyone there?
Technician: Justin Johnson,
 replied 2 months ago

If it is just one phone was the number for that phone originally tied to an iPhone?

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
My apple phone 6's battery keeps draining and the phone
my apple phone 6's battery keeps draining and the phone reboots after about a minute or so. It was a phone from ATT that was sent to me from the insurance I bought when my screen of my other phone was… read more
Sheri
Sheri
Bachelor\u0027s Degree
678 satisfied customers
Trying to unlock my iPhone 6 Plus but forgot password and
Trying to unlock my iPhone 6 Plus but forgot password ***** need to reset my password … read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
I have iphone 6 s My friend has verizon android (me ATT,
I have iphone 6 s My friend has verizon android (me ATT, apple) She can send me text messages I CANNOT send her text messages a we have check and download on both phone latest ios, i have rebooted bot… read more
Michael T
Michael T
73 satisfied customers
I need wireless telephone help. Att 6 plus iphone. I moved
I moved to mexico and i need to unlock my phone . i am in cabo and the att here could not help?????? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I was chatting with Jess and lost my connection. I cannot
I was chatting with Jess and lost my connection. I cannot send email on my***@******.*** account. … read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
For some reason I can send out text, but I can only receive
For some reason I can send out text, but I can only receive text form some people not all. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Does anyone know what setting I need to change on my IPhone
Does anyone know what setting I need to change on my IPhone to fix this issue?have an I-Phone 7 plus. My issue is that when I am listening to podcast or Spotify music those programs never turn off. Th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
GM. I have a brand new Iphone 7 that I got last Thursday. I
GM Mike. I have a brand new Iphone 7 that I got last Thursday. I had an iphone 6 and it quit working. The new phone will not connect or stay connected to my ATT service provider. I cannot text or make… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
No matter how many times i clear the cache, delete images
no matter how many times i clear the cache, delete images and videos, do a soft reset for my samsung S5 it still get slower and slower by the day, to the point, if i am texting back and forth with som… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
A coworker who's number I just got but didn't save in my phone yet he just got a
A coworker who's number I just got but didn't save in my phone yet he just got a txt from my gfs number. Is her or my phone cloned or hacked? What do we do? We both have androids. Mine is a note 4. He… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I did the most recent update on my iPhone 5 last night. This
I did the most recent update on my iPhone 5 last night. This morning it requested my apple id I used to set up my phone. I put in the id and password ***** remember and it would not take. I tried rese… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Have iPhone 5s. It's screened locked and have no idea what
Have iPhone 5s. It's screened locked and have no idea what passcode is. Is there a way to download our photos to a computer before doing a complete restore?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
If I have, say an unblocked iPhone, can I buy several SIM
if I have, say an unblocked iPhone, can I buy several SIM cards for each country I'm staying in? That way whilst in France I can meet friends and give a local french number, in Italy the same, in Engl… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
When sending text messages, there is one phone number (my daughter's)
When sending text messages, there is one phone number (my daughter's) which will not accept my messages. I get the message "not delivered". I can receive texts from her. I have no problems sending or … read more
Steve
Steve
Chief Engineer
9 satisfied customers
my phone is a tracfone lgl39c. one person i message says they
my phone is a tracfone lgl39c. one person i message says they are not recieving messages and i'm not able to send mms messages at all. The phone has worked before. this is recent behavior and i'm not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE.First I had a Note
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE. First I had a Note 2 with Tmobile. All All my contacts were synced up to google. Then I switched to Iphone with ATT and my contacts were moved up to att address… read more
Expert
Expert
where do I find out what some of the diagnostic codes mean
where do I find out what some of the diagnostic codes mean in the diagnostics section of the iphone? I'm having significant issues with my 6 plus and want to know which codes will get the store to giv… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have unlocked this phone through ATT but when I put
Hi. I have unlocked this phone through ATT but when I put another card I get the message: Unable to run application with this sim card. It turns off time after time.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x