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Screen blacked out on my iphone6 how do you turn it back on.

Customer Question
Screen blacked out on...

Screen blacked out on my iphone6 how do you turn it back on

Technician's Assistant: When did you last charge your phone?

It is fully charged

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

How long do you hold it

Submitted: 2 months ago.Category: Smartphones
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Answered in 6 minutes by:
5/27/2018
Technician: Ameen Khan, Mobile Expert replied 2 months ago
Ameen Khan
Ameen Khan, Mobile Expert
Category: Smartphones
Satisfied Customers: 749
Experience: IT Specialist
Verified

Hello, my name is ***** ***** I look forward to helping you today! I am reviewing your question, will be back with an answer momentarily

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Customer reply replied 2 months ago
how come you haven't replied
Technician: Ameen Khan, Mobile Expert replied 2 months ago

Please try these steps first:

  1. Press and hold the Home button. While holding the Home button, press and hold the Sleep/Wake button. ...
  2. Continue holding both buttons for about 10 seconds, until the Apple logo appears
  3. The phone will reboot and should turn back on

Update me once this is done.

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