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While setting up an iPhone I accidentally hit a wrong number
While setting up an iPhone I accidentally hit a wrong number for my email. After I noticed it was too late. My gmail is thook1959. I accidentally put in 1950. Now my phone is locked. Apple has sent ve… read more
Samuel White
Samuel White
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I forgot my apple account sign in information. I bought my
I forgot my apple account sign in information. I bought my iPhobe 7 at Verizon but I cannot unlock it now … read more
John T. F.
John T. F.
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My iPhone is asking me to enter apple password. I lost my
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Joe
Joe
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Vocational, Technical or Trade Scho
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I took my SIM card and put into new phone and it was not
I took my SIM card and put into new phone and it was not compatible because I have Verizon and the new phone was AT&T so I am trying to whip the phone and have to log out of my account and it is telli… read more
Harry
Harry
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My I phone was shut down when upgraded and I need to change
My I phone was shut down when upgraded and I need to change password. … read more
Harry
Harry
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I am trying to activate an Apple cell phone. It will not
I am trying to activate an Apple cell phone. It will not accept my password. … read more
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Karthik Nagarajan
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I can't sign into my account. I'm sending to my account on
I'm sending to my account on my iPhone but I can't sign into my account on my Android phone because I don't remember the password ***** the the the phone that I use like to recover my account it doesn't work I mean America and phone number is ***** Jamaican phone number so I can't get that text or message if I'm supposed if I'm if I choose that option so I can't get into my account … read more
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My Iphone is asking me to add my changed google password to
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I have a iphone 5 which I am in the process of selling
I have a iphone 5 which I am in the process of selling (replaced it with a iphone 6S). In preparation for the sale, I factory reset the device. It now ask for a password ***** don't recall using a pas… read more
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Samuel White
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I don't know my apple ID for my phone. I had someone try to
I don't know my apple ID for my phone. I had someone try to set up my account and there was always a problem and Ive tried to create a new account but I cant use my email … read more
Eric
Eric
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Associate Degree
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I am from the caribbean. i bought an iphone SE at queens
I am from the caribbean. i bought an iphone SE at queens five towns last summer while on vacation. The phone worked well while in the u.s but when I return to my country it never worked. I sent it back up to get unlocked to which I did and now I have a much bigger problem. I cannot remember my icloud password. Can you help me in any way. I have my receipt infront of me showing proof of purchasing phone … read more
Michael T
Michael T
80 satisfied customers
I've had an Apple iPad but I just purchased my first iPhone
I've had an Apple iPad but I just purchased my first iPhone yesterday if the iPhone 6s and I'm trying to incorporate my iPad with my I phone and to put Facebook on my iPhone and if you other things bu… read more
Michael T
Michael T
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I can't log in and my phone is completely locked up, I have
I can't log in and my phone is completely locked up … read more
Samuel White
Samuel White
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My iPhone is giving me fits because I cannot get Apple to
Good morning! My iPhone is giving me fits because I cannot get Apple to allow me to change my email. I no longer have the account because my internet provider screwed it up. I just want to change my e… read more
Richard
Richard
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Yesterday, I had to have all of the information from my cell
Yesterday, I had to have all of the information from my cell phone deleted because of problems accessing my phone/messages after updating with fingerprint and unable to use pass code. Now, I am trying… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My phone after updating was locked due to me not knowing my
My phone after updating was locked due to me not knowing my security questions nor my password, I also forgot my email password ***** am unable to retrieve a new password. I need to make an appointmen… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I have an Iphone 4s, recently updated software. A few days
I have an Iphone 4s, recently updated software. A few days later lost my contacts, tried to reset to factory settings. Now I'm stuck at Hello, will not accept my apple ID or password. Tried resetting … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,767 satisfied customers
HEllllllllppp! I backed up my husbands IPhone to my computer
HEllllllllppp! I backed up my husband's IPhone to my computer and when I updated it, under an additioinal phone, it assumed all of my contacts instead of his, what can I do? I did a RESTORE, but now i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
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Vinod Menon

Customer Service

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Waitongu2

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Michael T

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Joel Kalman

Joel Kalman

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I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

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64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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