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Welcome I have a problem with my iphone and I need help. The
welcome I have a problem with my iphone and I need help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I locked my phone because the battery was low. I thought I
I locked my phone because the battery was low. I thought I put it in my bag,but I cannot find it. My friend called to see if we could find the phone by its ringing,but it went to voice mail because of… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Omg, my nieces were playing with my cell phone & entered
omg , my nieces were playing with my cell phone & entered code wrong & did a factory reset. The thing is that I haven't had to use that password ***** years. My recovery email hasn't been used even lo… read more
Justin Johnson
Justin Johnson
Owner
7,000 satisfied customers
Bought an I-Phone 6 last October. story short...I am a
Bought an I-Phone 6 last October. Long story short...I am a senior citizen who is currently on two medications for dementia. I am having a serious problem with said I-Phone 6. Finally got a new SIM ca… read more
Harry
Harry
2,280 satisfied customers
Not computer. Smartphone. I lost my old phone. I got a new
Not computer. Smartphone. I lost my old phone. I got a new phone whith a new account through metropcs. I remember my user name not my password. And i don't have any old devices connected to my account… read more
Harry
Harry
2,280 satisfied customers
I lost my phone yesterday. And I'm trying to locate with the
I lost my phone yesterday. And I'm trying to locate with the find my phone app. However to use that you need to your password ***** iCloud and I don't remember what the password ***** and I also becau… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I cant get on my apple iPhone the 6 numbers I either changed
hi I cant get on my apple iPhone the 6 numbers I either changed or I didn't and I just cant get in but it regonizes my face once I used to get in … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I have forgot my password for and I have lost the book I had
I have forgot my password ********@******.*** and I have lost the book I had it written in, … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have an I phone I got about 3 yrs ago. It won't let me
I have an I phone I got about 3 yrs ago. It won't let me into it until I give an email and password. I never used the apple store. My daughter put candy crush on it the day I got it but neither of us … read more
Karthik Nagarajan
Karthik Nagarajan
Senior Engineer
519 satisfied customers
All I'm getting from Apple is that they will text a temp
All I'm getting from Apple is that they will text a temp password ***** me But the phone doesn't work ! I can't get a text I can get an email here though … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
Need to set up email account through Charter/Spectrum for
Need to set up email account through Charter/Spectrum for android Verizon cellphone. … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
Not much. Received a replacement for a lost I phone. When I
Not much. Received a replacement for a lost I phone. When I turned it on it requested a password ***** of course I didn't have. Where do I get this passcode. It is a LGK10 and whenever I turn it on I … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I have an iPhone 5c and it is hacked. It has been completely
I have an iPhone 5c and it is hacked. It has been completely taken over by someone else. My Amazon account is being used and I have taken off my credit card. My FB account has password ***** daily- I'… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I lost my IPhone last night at movie theater I went back immediately
I lost my IPhone last night at movie theater I went back immediately and searched to no avail and then left information with lost and found I called back this this morning and they didn't find it. I h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
In iOS7, to which my iPhone 4 was upgraded without my consent,
In iOS7, to which my iPhone 4 was upgraded without my consent, how do I fix this? Here's the issue: I somehow wiped my contacts list on my iPhone 4 using iOS-6. I took it to an Apple-affiliated or end… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
333 satisfied customers
I do not want account change notifications or survey sent to
I do not want account change notifications or survey sent to my cell phone. Is there a way to keep that from happening… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I DO NOT have (physical) possession of phone (T-Mobile® myTouch®
I DO NOT have (physical) possession of phone (T-Mobile® myTouch® Q ) with phone number #XXX-XXX-XXXX although on rare occasion I get a chance to use another phone I check voicemail by dialing T-Mobile… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
Suspiscion of i phone being illegally monitored/ tapped
I went into AT& T the other day on a suspicion that my phone was being monitored by my boss, they said they could not find any mobile spy application that would confirm my suspiscion, but then again a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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