Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My daughter broke her phone and I have her SIM card in my
My daughter broke her phone and I have her SIM card in my phone and I need directions of how to turn her activation lock off. … read more
Anas
Anas
77 satisfied customers
My daughter phone was stolen last night. I'm trying to track
My daughter phone was stolen last night. I'm trying to track it. Can you help? … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,369 satisfied customers
I accidentally deleted my photos and deleted them from the
I accidentally deleted my photos and deleted them from the album not knowing that would take them off google photos … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
1,605 satisfied customers
My daughter's IPhone 10 needs to be replaced. Cannot get a
My daughter's IPhone 10 needs to be replaced. Cannot get a replacement until the find my IPhone function is shut down. Even though I bought all 5 of the phones at the same time and I have 10 products … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,369 satisfied customers
My friend melody just got new iPhone 8 Plus my daughter
my friend melody just got new iPhone 8 Plus my daughter messed up on her Apple ID I did reset all settings phone … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,677 satisfied customers
My child forgot her passcode for her phone. I was disabled,
My child forgot her passcode for her phone. I was disabled, just got clear. She seems to know her Apple ID and password, not the passcode… read more
jinsmn
jinsmn
Systems Administrator
Diplom
8,410 satisfied customers
My daughter's iphone6 plus was disabled. I did a reset and
My daughter's iphone6 plus was disabled. I did a reset and tried to quick start the device using my iphone8plus. I may have done something wrong because contacts/passcode went to iPhone 6. How do I un… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,369 satisfied customers
My daughters IPhone 5c was having issues, so we connected to
My daughters IPhone 5c was having issues, so we connected to ITunes and updated it. It is now asking for her AppleID and password ***** she can remember neither. She also cannot remember what email sh… read more
OakdaleTech
OakdaleTech
Owner
264 satisfied customers
My cousin has Alzheimer's and gave me his phone. I Gave it
My cousin has Alzheimer's and gave me his phone. I Gave it to my granddaughter who lives in Oklahoma. She bought a plan through at&t. But she can't load anything because it has his Apple ID on it. I t… read more
Josh Sheehan
Josh Sheehan
Computer Networking
165 satisfied customers
Years ago I bought an Apple iPhone 5 (model A1428) for my
Years ago I bought an Apple iPhone 5 (model A1428) for my sister. Later I bought her an Apple iPhone 5c which she later lost and I kept the old iPhone 5. Recently, she needed a phone, so I gave her ba… read more
Expert
Expert
I was trying to reset my daughters iPhone but it is asking
I was trying to reset my daughters iPhone but it is asking for Apple ID and password ***** doesn't remember her password ***** email she used to set up her Apple account nor does she remember her iclo… read more
OakdaleTech
OakdaleTech
Owner
264 satisfied customers
I have an iphone that I got from an friend she forgot her
I have an iphone that I got from an friend she forgot her email and password ***** have one was trying change to hers … read more
Harry
Harry
IT
3,934 satisfied customers
My daughter downloaded some apps for me and now I can't
My daughter downloaded some apps for me and now I can't update … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My daughter forgot her Apple ID password want to reset it
My daughter forgot her Apple ID password ***** to reset it and can't access email to do so. Can you assist? … read more
Harry
Harry
IT
3,934 satisfied customers
My daughter has changed her password on an iPhone 6+ and now
My daughter has changed her password ***** an iPhone 6+ and now she can't get into the phone. Is there any way you can help us with this? … read more
Harry
Harry
IT
3,934 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
I have two iphones in one account (one for my wife). Her
I have two iphones in one account (one for my wife). Her iphone is Activation locked (it says she turned on Find My iphone, which she has not done). My phone is not locked. When she enters our Apple I… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My wife probably had her iphone 5 I think (4/2013 model)
Good evening, my wife probably had her iphone 5 I think (4/2013 model) cell phone stolen in Myrtle Beach a few hours ago and we have done as much as we can to deactivate it. However I noticed going to… read more
Josh
Josh
9,893 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,455 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,369 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x