Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My phone is lock and I can't unlock it. It lock in iTunes
My phone is lock and I can't unlock it JA: When did you last change your password ***** Apple ID? Customer: It lock in iTunes and I don't have JA: Did you try resetting through Apple's online account … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
826 satisfied customers
I changed my pass code to get into my phone and then have
I changed my pass code to get into my phone and then have forgotten which numbers are used. I have been locked out several times and I'm now locked out for an hour. I do not know if I backed the phone… read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
The iphone says "iPhone is disabled connect to I tunes" and
the iphone says "iPhone is disabled connect to I tunes " and it won't do anything. Help ??? … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
Was in middle of questions. With dead iphone. Which are
Was in middle of questions. With dead iphone JA: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Customer: Which are these? On and o… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I just got a new I phone and need to shut down my old
I just got a new I phone and need to shut down my old iPhone, but don't remember the restricted access passcode … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
My i phone is locked up and will not connect to i tunes due
My i phone is locked up and will not connect to i tunes due to error OXE*000015 So I am locked out of my phone … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I lost my phone and was wondering if you can help me with
I lost my phone and was wondering if you can help me with Find my phone, cant remember the password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
I have an I Phone 6, I installed new software, then the
I have an I Phone 6, I installed new software, then the access code pops up ( I had it disabled) I tried the code I used before, I no longer works. I powered down the phone, opened I Tunes, Depressed … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I upgraded my service and am left with an iphone 4s. I want
I upgraded my service and am left with an iphone 4s. I want to un block it but its wifi is not working and it no longer has cell service as that is on my new phone. Is it possible to clear this phone … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
Tried to load photos from I-phone 3G to Mac air now I-phone
Tried to load photos from I-phone 3G to Mac air now I-phone has I-con of USB cable arrow to I-tunes. I don't want data/info from phone to be erased! What do I do??? HELP!!!!… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,978 satisfied customers
my phone is frozen or a sleep on the site that says what like
my phone is frozen or a sleep on the site that says what like english thge at end wants you too go on wifi and dont know how i got here just want my phone back too where i can use it… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I used to easily sync my i-phone to content on i-tunes (which
I used to easily sync my i-phone to content on i-tunes (which I had downloaded from cd). I have upgraded the i-tunes. Now I can't sync at all.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I Tunes on lap top trying to download to I Phone 4 on which
I Tunes on lap top trying to download to I Phone 4 on which no longer have the I Tunes app. Can't get the picture of the cord going toward the I Tunes diagram. Can't do anything with phone. Can't get … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
Hi Since upgrading my iphone 4 to IOS 6 i cannont sync with
Hi Since upgrading my iphone 4 to IOS 6 i cannont sync with itunes any more..using windows 7 platform..I have tried everything..unistalling itunes..re-installing the whole works ..nothing works..the s… read more
Jason Jones
Jason Jones
AAS Information Technology
2,525 satisfied customers
I have an i phone and had a picture app called photo album
I have an i phone and had a picture app called photo album where you can store private photos and there is a password XXXXX get into see the pictures. on sunday i plugged the phone into i tunes and to… read more
Ashik
Ashik
Smartphone Tech
12,971 satisfied customers
My computer will not recognize my new 4s Iphone. I want to
My computer will not recognize my new 4s Iphone. I want to download my music stored on my Samsung computer. I have I tunes loaded. It will recognize my old phone or other people's I pods but it doesn'… read more
Ashik
Ashik
Smartphone Tech
12,971 satisfied customers
I am very slow in learning about my I phone 4 and activating
I am very slow in learning about my I phone 4 and activating downloading I tunes from a gift card my sister sent me, and now I am in trouble--by mistake, I downloaded my purchased tunes twice! now I a… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
I have an old i phone with music and apps I want to save. How
I have an old i phone with music and apps I want to save. How do I get the data off the phone and put them onto my new pc. The old computer is not available. After I transfer the data to I tunes I wan… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
583 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x