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After the last update on my iPhone I lost all my notes after
after the last update on my iPhone I lost all my notes after 2-20-18...Verizon has no explanation and can't help,,, Apple has no explanation and thought I should contact Yahoo to see if they have any … read more
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Harry
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I have an iphone 5 and yesterday when I would open my
I have an iphone 5 and yesterday when I would open my facebook app and my bing app it will just close the app. What do I need to do? … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Welcome I have a problem with my iphone and I need help. The
welcome I have a problem with my iphone and I need help … read more
Richard
Richard
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IT Manager, Consultant
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I would like to have the same password for both my phone and
I would like to have the same password ***** both my phone and ipad. I don't remember my password ***** ***@******.*** … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
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Can't update, wants me to sign on with iCloud.com, have
Can't update, wants me to sign on with iCloud.com, have changed password ***** only for my ID with yahoo.com. Can't find how to sign on to iCloud. Com … read more
Pete
Pete
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I have an iPhone 6. A little while ago I ceased to be able
I have an iPhone 6. A little while ago I ceased to be able to use my ID. I have been receiving messages on my iPhone to input my iCloud password. It won't accept the one I have. Today my phone simply shut down because I cannot give it a password ***** wants (doesn't say which one) … read more
Harry
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I'm trying to download my photos from icloud to my updated
I'm trying to download my photos from icloud to my updated phone. … read more
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I have forgotten my password for Icloud account. How do I
i have forgotten my password ***** Icloud account. How do I reset it? I am getting anew iphone and dont want to lose the contacts & photos saved in this icloud account … read more
Richard
Richard
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Jkalman, I have a questions regarding my iPhone being used
Hello Jkalman,I have a questions regarding my iPhone being used in a the Middle East. I purchased a SIM card in another country, can the company I work for track my phone calls and text message just b… read more
Rusty
Rusty
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I am trying to save everything from my husbands iphone
hi. I am trying to save everything from my husbands iphone before he buys another one tomorrow. He has an icloud account on his phone. It is one of my old ones and I cannot remember the password. I ne… read more
Richard
Richard
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Yesterday, I had to have all of the information from my cell
Yesterday, I had to have all of the information from my cell phone deleted because of problems accessing my phone/messages after updating with fingerprint and unable to use pass code. Now, I am trying… read more
Richard
Richard
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An update was applied to my iPhone 5 this morning and I was
an update was applied to my iPhone 5 this morning and I was asked to put in a passcode which I didn't want to do but when I went to use my phone I put in the number I thought I used but it wouldn't wo… read more
Ashik
Ashik
Master's Degree
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Hi, I am using my partner's old work mobile, apple id is
Hi, I am using my partner's old work mobile, apple id is in his name. In the process of transferring photos from mobile to computer I have lost all my data incl contacts and photos. I now have my husb… read more
Josh
Josh
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cannot get iphone enabled despite every attempt from both phone
cannot get iphone enabled despite every attempt from both phone tech support and support pages. have a phone that i cannot use at this point...do not have the phone with me now but can you give me som… read more
Nick H.
Nick H.
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my pictures from my photo stream on my apple iPhone 4 were
my pictures from my photo stream on my apple iPhone 4 were deleted by accident,can I retrieve them.… read more
Randy***** CellTech
Randy***** CellTech
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I just updated my iPhone 4GS to iOS7. However, now to get into
I just updated my iPhone 4GS to iOS7. However, now to get into my phone I am being prompted for a passcode. I don't remember ever setting one up. How do I retrieve or reset my passcode so I can use my… read more
Vinod Menon
Vinod Menon
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Master's Degree
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I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
Vinod Menon
Customer Service
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Hello,Just a few months ago I used mobileme to locate my
Hello, Just a few months ago I used mobileme to locate my temporarily lost iphone. It worked. I think I lost my phone at work tonight and am unable to locate it because mobileme is closed and icloud -… read more
Richard
Richard
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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