Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I've deleted a couple albums from my phone now I can't
I've deleted a couple albums from my phone now I can't retrieve them. They show up as purchased but I can't get them back, can't even rebuy them still on my iPad tho … read more
Mark
Mark
Master IT
1 satisfied customers
Have mini iPad & iPhone 7 recently bought, gave my old
Have mini iPad & iPhone 7 recently bought, gave my old iPhone 5c to sister ***** ***** of Suffol UK, I live in Spain. … read more
Michael T
Michael T
90 satisfied customers
I lost my iPhone this weekend and I have no access to it I
Hello I lost my iPhone this weekend and I have no access to it I want to back up on a new iPhone my Apple ID but I have no access to my old phone number … read more
Josh Sheehan
Josh Sheehan
Computer Networking
153 satisfied customers
My brother in law passed away and I have his phone. Don't
My brother in law passed away and I have his phone. Don't know any of his passwords. HELP!!!!!!!! … read more
Michael T
Michael T
90 satisfied customers
I just bought a new IPhone 8; I just bought an IPhone 8,
I just bought an IPhone 8, when they transferred the old phone into the new phone, my ex husband's Apple ID got transferred too, how can I delete his Apple ID off my phone, every time I try to purchase something his I'd shows up … read more
Ashik
Ashik
Master's Degree
1,134 satisfied customers
My iPhone was stolen and recovered. It was master reset and
Hello, my iPhone was stolen and recovered. It was master reset and all information was lost. After recovering my phone I master rest again and all good except I have to renter all my pass words. My Ap… read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I connected my phone to my laptop to my iTunes for the first
Hi I connected my phone to my laptop to my iTunes for the first time. When I did that it automatically synced my phone with my old information and got rid of what I had on it. My old Apple ID is comin… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I purchased a new iPhone X when my info was transferred to
I purchased a new iPhone X when my info was transferred to new phone lost all pass words I've forgotten my pass word for my account and now I can't get into it … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,866 satisfied customers
My messages won't send when I'm out of the house. My emails
My messages won't send when I'm out of the house. My emails won't sent at all. I receive both. … read more
Harry
Harry
2,403 satisfied customers
Is it possible to downgrade Iphone firmware from IOS 11.3.2
second opinion] Is it possible to downgrade Iphone firmware from IOS 11.3.2 to 9.1? Or Ios 10.3.2 to 9.1? If so, is their an online service that can do that? Or software program? I know itunes wont si… read more
Justin Johnson
Justin Johnson
Owner
7,718 satisfied customers
I'm having trouble with the iCloud account on the iPhone I
I'm having trouble with the iCloud account on the iPhone I need to monitor do I need this? … read more
Expert
Expert
I have an iPhone 6 that I just got in August of last year.
I have an iPhone 6 that I just got in August of last year. The model is MQ3X2CL/A. I'm having issues sending messages to other iPhone users. They either don't receive the message or if they do and rep… read more
Harry
Harry
2,403 satisfied customers
I've had an Apple iPad but I just purchased my first iPhone
I've had an Apple iPad but I just purchased my first iPhone yesterday if the iPhone 6s and I'm trying to incorporate my iPad with my I phone and to put Facebook on my iPhone and if you other things bu… read more
Michael T
Michael T
90 satisfied customers
I have an IPhone 7S Plus and have recently had my Google
I have an IPhone 7S Plus and have recently had my Google searches hijacked and I get a message saying that GoogleLead Services cannot connect to my server. It seems as if other people are having the s… read more
Harry
Harry
2,403 satisfied customers
My partner has my old iPhone 6 which he told me he was only
My partner has my old iPhone 6 which he told me he was only using for overseas travel, I have since discovered he is able to see everything I do on my phone, re calls, face book etc … read more
James I
James I
Pool Plant Operator
23 satisfied customers
My iphone 6 plus was stolen. I was not able to "find my
my iphone 6 plus was stolen. I was not able to "find my phone" because I failed to have it locked and the person that took my phone was able to disable "find my phone". I was abled to call my provider… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,280 satisfied customers
I upgraded my service and am left with an iphone 4s. I want
I upgraded my service and am left with an iphone 4s. I want to un block it but its wifi is not working and it no longer has cell service as that is on my new phone. Is it possible to clear this phone … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
First we have all Apple products and now new iPhone 5. Received
First we have all Apple products and now new iPhone 5. Received it Tuesday 25th and Vrision says I have used up all my dated already. I am 80. I do not text, stream music, get on Facebook. I would lik… read more
John
John
Bachelor's Degree
5,548 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x