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My son and I both have the I phone 6+.Great phones,we need…

Customer Question
Good afternoon, Technician's Assistant:...

Good afternoon,

Technician's Assistant: Hello. How can I help?

Good afternoon Pearl,My son and I both have the I phone 6+.Great phones,we need to replace the batteries on both of them,I was told that If we wait 2 weeks or so for an appointment,the batteries are free<is this correct or was I given bad Intel.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

What Is (OS),I know that were are through rogers

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your iPhone? What have you tried so far?

Absolutely nothing,what's been happening over the last month or so the battery isn't lasting as long as before

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Thats it,i appreciate your time.

Submitted: 3 months ago.Category: Smartphones
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Customer reply replied 3 months ago
Hi J.A. Do i wait for your response on this page
Answered in 3 hours by:
4/5/2018
Technician: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Customer reply replied 3 months ago
Hi Harry,Yes please,we have 2 I phones and the batteries are not holding power as long as before.the phones are about 2and a half years old.Thanks Les
Customer reply replied 3 months ago
Harry,
Please reverse the $29.00 Asap off my credit card or put me in touch with the billing department ,Secondly all I want Is an appointment at York Dale as per my 1st talk with J.A. do you people give batteries if We wait 2 weeks or do we have to pay for them..I'm actually getting frustrated that It's taking 2 days to get a simple answer.I need to settle this urgently please.This Is turning into a side show,Please get back to me .
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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