Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have a new iPhone and had the phone activated but then
I have a new iPhone and had the phone activated but then when I went to set the password ***** didn't realize there were places for 6 numbers. I got frustrated and I don't know what code I put in ther… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
Cannot remember my passcode to my iphone. Do not remember i
cannot remember my passcode to my iphone JA: When did you last change your password ***** Apple ID? Customer: do not remember i think maybe sometime last year JA: Did you try resetting through Apple's… read more
Eric
Eric
Software Developer
Associate Degree
1,523 satisfied customers
My phone is locked and I forgot my passcode. always used my
my phone is locked and I forgot my passcode. always used my thumb print … read more
Samuel White
Samuel White
Tech Expert
687 satisfied customers
Forgot passcode iphone disabled. How do i get a new
Forgot passcode iphone disabled. How do i get a new passcode? … read more
Samuel White
Samuel White
Tech Expert
687 satisfied customers
I recently downloaded an upgrade on my apple cell phone and
I recently downloaded an upgrade on my apple cell phone and the phone has asked for my passcode in order to use it after the download. Can you tell me my passcode for(###) ###-#### thanks. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
Disabled iphone due to forgotten passcode, I was required to
I was required to give a passcode after overnight request to get extra implemented service . … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I changed my iphone password and forgot the exact passcode.
I changed my iphone password ***** forgot the exact passcode. After several failed attempts my phone is disabled and my thumbprint wont give me access. Options? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,703 satisfied customers
I cannot restore my I phone because find my Iphone is turned
I cannot restore my I phone because find my Iphone is turned on in my phone.. forgot my passcode … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,838 satisfied customers
I want to set my apple phone to use with no password. About
I want to set my apple phone to use with no password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I forgot my password & have a new e mail address. 2 months.
I have had issue since I updated my 6 iPhone a month ago and can't get in without a password(which I have forgotten) the email wasn't working so changed it today, now I need a password… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I some how forgot my passcode to my iphone, its currently
hello, i some how forgot my passcode to my iphone, its currently saying disabled … read more
Cris
Cris
1,320 satisfied customers
My Iphone 7+ has been disabled because I couldn't remember
My Iphone 7+ has been disabled because I couldn't remember the passcode and I also cannot remember my Apple ID password. … read more
Samuel White
Samuel White
Tech Expert
687 satisfied customers
I upgraded and needed to put in a new code promptly forgot
i upgraded and needed to put in a new code promptly forgot it and now my phone is disabled tried different numbers and now disabled for an hour … read more
Samuel White
Samuel White
Tech Expert
687 satisfied customers
Can't get into y iPhone 7 plus. passcode doesn't work they
can't get into y iPhone 7 plus. passcode doesn't work they gave me a new password ***** 26013755 that's too many digits for a passcode … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
63 satisfied customers
I typed in a 4 digit code under parental control and forgot
I typed in a 4 digit code under parental control and forgot the 4 digit code, I cannot purchase anything now and I really need some game upgrades, help please!!!!!… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I forgot my iphone 6 password. I disabled it, and now it
I forgot my iphone 6 password. I disabled it, and now it says connect to itunes. But, when I did that it did not work. Can you tell me a way to get me on my phone again WITHOUT deleting contacts and p… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I cant get my iphone first page,Ijust get a blanc screen and
I can't get my iphone first page,Ijust get a blanc screen and Iforgot my restrictive password XXXXX reset my iphone.How can you help me?… read more
Randy***** CellTech
Randy***** CellTech
1,872 satisfied customers
I cannot remember password XXXXX the instructions on the iphone
I cannot remember password XXXXX the instructions on the iphone say details do not match. Have expired number of attempts.… read more
Randy***** CellTech
Randy***** CellTech
1,872 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x