Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Don't have phone anymore. IOS. I have new number. Have new…

Customer Question
Don't have phone anymore ...

Don't have phone anymore

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

IOS

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I have new number

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Have new phone number

Submitted: 3 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 1 hour by:
4/3/2018
Technician: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Technician: Harry, IT replied 3 months ago

How can I help you?

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
Regarding space in an iPhone Se once a new operating system
Regarding space in an iPhone Se once a new operating system is installed will I get the space. Storage that is ,back?thanks… read more
Harry
Harry
IT
2,605 satisfied customers
My Iphone SE iOs 11.2.5 mail app stopped downloading emai
My Iphone SE iOs 11.2.5 mail app stopped downloading emai into email after 5:34 am today. My iPad uses the same Yahoo email account and it also stopped downloading new emai. My wife iPhone SE iOs 11.2… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
My iPhone 5 is losing power very fast. It started 2 months
My iPhone 5 is losing power very fast. It started 2 months ago and was occasional but now it is daily. It will go from 100% to 1% in minutes and will often shut down. When it shuts down, it is increas… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Just wondering how easy it is to detect spyware I have
Just wondering how easy it is to detect spyware I have "pings" coming to my phone … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
It is only at a ios 7.0 its brand new i have to have ios 8.0
it is only at a ios 7.0 its brand new i have to have ios 8.0 to use it?? and when my phone rings no sound or vibration … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Cant get safari on my iPhone 6 its not showing on phone with
cant get safari on my iPhone 6 its not showing on phone with other apps and the app store says cannot connect to app store also doesn't show iTunes store app … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I would like to install locationholic on my iPhone. Could
I would like to install locationholic on my iPhone. Could anyone tell if it's on there? Will the Apple Store let me trade it in jailbroken once the time comes?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I just upgraded from a Samsung Galaxy S3 to an iphone 5s,
Hello, I just upgraded from a Samsung Galaxy S3 to an iphone 5s, and I am trying to get an app that will automatically record all phone calls, as with my line of work I often take phone orders, and us… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I have an Apple i phone 4. Need help moving pictures from my
I have an Apple i phone 4.Need help moving pictures from my phone to my computer iphone file. how can I directly take a new picture per phone and directly send it to my computer file?… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Since I downloaded ios8.4 in my iPhone 5s, my phone automatically
Since I downloaded ios8.4 in my iPhone 5s, my phone automatically shutdown and restart in a few minutes. I went to Genius Bar twice. First someone said it is my battery not good. Then I hocked my phon… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
My I phone 4S will not text my sons number. Took it to AT&T
My I phone 4S will not text my sons number. Took it to AT&T store and they tried but had no answer as to why it is doing it. When I text him it comes back "Invalid number, use 10 digit number" I delet… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have iphone 4s, my son was downloading the new ios 7 update
I have iphone 4s, my son was downloading the new ios 7 update onto my phone and my phone went into recovery mode. what can I do… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
i have an iphone 5. The alert for a new text, am i able to
i have an iphone 5. The alert for a new text, am i able to adjust the volume of the alert? Is there a jaibreak yet for this phone ) to use it as a hot spot). I just got this phone the first week of Ju… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How do I get drop box application on to my iphone? I have it
How do I get drop box application on to my iphone? I have it on my PC and iPad, but it doesn't sync on to the phone.… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Hi there. I have an iPhone 3GS. The device just crashes randomly.
Hi there. I have an iPhone 3GS. The device just crashes randomly. What do I need to do as I have pretty much changed everything internally as we'll as the screen. This is a 16GB unit currently running… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Hi- I have an iphone 4s Good afternoon I have an iphone 4s
Hi- I have an iphone 4s Good afternoon I have an iphone 4s which was originally on ios 5.1.1 - I was able to jailbreak and unlock using cydia for no other reason than I needed to block a number, I am … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Hi. Im trying to unlock my iPhone 4s with ios 6.0.1, but i
Hi. I'm trying to unlock my iPhone 4s with ios 6.0.1, but i can't get past the activation page.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I purchased a I Phone 4 from Best Buy back in september. I
I purchased a I Phone 4 from Best Buy back in september. I then sent the I phone to my sister in Ukraine. Little did I know the phone was locked. She Uses a provider in Ukrain called KievStar. How do … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x