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This morning, my iphone went into activation lock. I have…

Customer Question
This morning, my iphone...

This morning, my iphone went into activation lock. I have paasword but its not working. The original id is no longer working. Brad

Technician's Assistant: When did you last change your password ***** Apple ID?

Not that long ago not sure

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

If I reset, will they want to send email to address that no longer works?

Submitted: 3 months ago.Category: Smartphones
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Answered in 1 hour by:
4/2/2018
Technician: Justin Johnson,
 replied 3 months ago
Justin Johnson
Category: Smartphones
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple ID. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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