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Just purchased an Iphone X and cannot remember my apple id…

Customer Question
Just purchased an Iphone...

Just purchased an Iphone X and cannot remember my apple id or all of the answers to the security questions. I was able to transfer all information from my Iphone 7 but cannot use the apple apps like facetime

Technician's Assistant: When did you last change your password ***** Apple ID?

Almost 2years now

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes but cannot remember the id and locked myself out this morning

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nothing else

Submitted: 3 months ago.Category: Smartphones
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Answered in 5 hours by:
4/2/2018
Technician: Richard, Smartphone Specialist replied 3 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,063
Experience: Extensive Smartphone Issue Resolvement
Verified

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

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