Smartphone questions? Ask a smartphone technician for answers
I am Samuel and I can help you. You are going to have to recover it because it is stuck in a boot loop. Do you have iTunes downloaded on a computer?
You will need to have it in order to recover the device.
Yes, you download iTunes to your computer and then you have to put the phone into recovery mode. That will restore the device by resetting the software. Apple will explain the same to you however if you want to double check it never hurts.
The call requests are auto-generated so feel free to disregard.
Apple nor the phone carriers will do this for you as it requires connection to a PC to do. To protect them they do not provide this service. (I am just saving you the trip and wait).