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My iPhone and iPad have been hacked. Is there a way to tell…

Customer Question
My iPhone and iPad have...
My iPhone and iPad have been hacked. Is there a way to tell what has been changed and fix it?
Submitted: 3 months ago.Category: Smartphones
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Answered in 10 minutes by:
3/27/2018
Technician: Michael T,
 replied 3 months ago
Michael T
Category: Smartphones
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

First of all, change your password ***** Usually when your apple id is hacked, nothing is changed, only the password ***** recovery details so they can lock you out indefinitely... Its designed to be an annoyance and they succeed...

If you have been hacked make sure you check your recovery information because that is the FIRST thing they will change

Also enable two step verification once you are in to tighten security

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Technician: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,646
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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