Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Well i just got a new iPhone max and my old one did the same
Well i just got a new iPhone max and my old one did the same thing i took over my sons phone two phones ago and i can't use my apps because Taylors name is ***** ***** and we can't remember the pass w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,026 satisfied customers
I purchased an I phone 6S and need to return it. However
I purchased an I phone 6S and need to return it. However when I put the Sim card in the new iPhone 6s from my old iPhone 6 ass I remember there being a dialog box coming up on the phone saying I would… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,026 satisfied customers
I locked my SIM on my new iPhone 7 Plus, when trying to dial
I locked my SIM on my new iPhone 7 Plus, when trying to dial the phone it comes up with the message: SIM Locked, then comes up with a message, "contact carrier to unlock PUK? I can't use the phone now… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
446 satisfied customers
Inherited apple 5 consumer cellular provided new sim card
Inherited apple 5 consumer cellular provided new sim card and activated the phone problem previous user was locked out of the phone I dont have his information and he cannot remember his password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
Barry Ribbons here. My son, Derek Ribbons gave me his IPhone
Hi. Barry Ribbons here. My son, Derek Ribbons gave me his IPhone 6 (MEID 354410067883259) when he upgraded. The phone had an AT&T SIM card (89014104277532498015). I replaced it with a Red Pocket SIM c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,026 satisfied customers
I bought a smartphone 7 from a Store On Facebook. I met the
I bought a smartphone 7 from a Store On Facebook. I met the person asked pertinent questions. Gave him $400 for phone. We tried ALL day to get the phone unlocked, apps I… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I have an iPHONE 7, and I can't unlock it or make calls,
I have an iPHONE 7, and I can't unlock it or make calls, because the SIM card is locked an it asking me for PUK key. I can't reach Verizon for one. … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I sent my girlfriend an iphone 6 plus unlocked. She is
I sent my girlfriend an iphone 6 plus unlocked. She is having trouble with the sim she has. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,026 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Master's Degree
1,135 satisfied customers
I want change phones. My son gave me his iPhone 5 and I want
I want change phones. My son gave me his iPhone 5 and I want to transfer my number and all my apps to that phone. The phone I am using is a much older version and weaker version. How do I make the tra… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
I have just bought an iphone4. (2nd hand to take to use China) I
I have just bought an iphone4. (2nd hand to take to use China) I reset it to get rid of the guy's contacts. It is locked at&t and I do not have an at&t sim, so I can't even set the bloody thing up. Wh… read more
Ashik
Ashik
Master's Degree
1,135 satisfied customers
omg you guys are so awesome! however I purchased an Iphone
omg you guys are so awesome! however I purchased an Iphone 4s on ebay unlocked an switched over my sim card but when and after ive charged the phone and inserted the sim card its still asking for a 4 … read more
Randy***** CellTech
Randy***** CellTech
1,873 satisfied customers
i boguht the iphone that was unlocked i download an app now
i bought the iphone that guy said it was unlocked so i meet him at tmobile and got sim card phone worked good then day later i downloaded a few apps phone started to say no service what could be the p… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,839 satisfied customers
My husband and son cannot call me and have my phone ring.
My husband and son cannot call me and have my phone ring. Their phones want to go to facetime. I have turned off face time and so have they. We did not have this problem initially (my phone and my hus… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My phone has no SIM card in it and yet the display is saying
my phone has no SIM card in it and yet the display is saying sim lock is on. When I insert SIMs from T-mobile and At&t from other phones that do not have the SIM locked, the LG (p506) indicates these … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,026 satisfied customers
If I give my 3GS iphone away, do I remove the sim card first?
If I give my 3GS iphone away, do I remove the sim card first? Where does recipient get a new sim card and what id the cost?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
A stranger has my phone and has turned it off. I need to locate
A stranger has my phone and has turned it off. I need to locate the phone and make sure he cannot use any stored information. There is a lock on the phone.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
my iphone 3gs all of a sudden back light went completly dim.
my iphone 3gs all of a sudden back light went completly dim. phone still functional just can't see to good.... i reset settings & hooked to itunes it went through the restore than a message came up on… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

3,895 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x