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Related Smartphones Questions
Firstly, have forgotten password for my. Apple iphone 5s.
Hello Pearl. Firstly, have forgotten password ***** my … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
You have *no* idea how happy I am to talk to a real person.
Hi there. You have *no* idea how happy I am to talk to a real person. esp[ecially one called Pearl ~ my grandmother's best friend's name :P … read more
Harry
Harry
2,221 satisfied customers
My phone has disappeared and I am wondering if it can be
Hello, my phone has disappeared and I am wondering if it can be tracked … read more
stevenl1469
stevenl1469
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I am trying to set up my old phone for my sister in-law and
I am trying to set up my old phone for my sister in-law and I can't get past the last lock some how we have got some apple id with her name but can't figure out the password … read more
Harry
Harry
2,221 satisfied customers
I have a mojor problem. Apple put in an update to my phone
I have a mojor problem. Apple put in an update to my phone and now I am locked out. I put in the correct i.d and password ***** still I am locked out. this is very frustrating as I have a lot of thing… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I lost my phone yesterday. And I'm trying to locate with the
I lost my phone yesterday. And I'm trying to locate with the find my phone app. However to use that you need to your password ***** iCloud and I don't remember what the password ***** and I also becau… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I can't get my i phone to move off the Activation Lock even
I can't get my i phone to move off the Activation Lock even though I entered my Apple ID and password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I sign into LAST PASSWORD last week. I Brother Valdez
I sign into LAST PASSWORD ***** week. I Brother Mark Valdez cleared PC. So I lost my login. I did get the email to reset my old email:***@******.***. I reset my password, but can't retrieve my old pas… read more
Harry
Harry
2,221 satisfied customers
Yesterday my phone said it needed apple id and password
yesterday my phone said it needed apple id and password called verizon went to icloud.com retrevied id but it may take 4 days to get password My husband is over road driver no home phone desperate ple… read more
Kris R
Kris R
IT Manager
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I'm locked out! Last night, after I locked my phone...but
last night, after I locked my phone...but then forgot my PIN … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I just got it yesterday, and a sim card was activated and
I just got it yesterday, and a sim card was activated and put in the phone. However, I can't get it to activate with the sim card in. I have restored it 5 times, I have reset it multiple times and I g… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am from the caribbean. i bought an iphone SE at queens
I am from the caribbean. i bought an iphone SE at queens five towns last summer while on vacation. The phone worked well while in the u.s but when I return to my country it never worked. I sent it back up to get unlocked to which I did and now I have a much bigger problem. I cannot remember my icloud password. Can you help me in any way. I have my receipt infront of me showing proof of purchasing phone … read more
Michael T
Michael T
73 satisfied customers
My IPhone was locked as I lost my passcode. I am in the
My IPhone was locked as I lost my passcode. I am in the process of restoring the data. I have changed my Apple ID but do not recall the password. Where can I find the password ***** activating my phon… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I tried to put latest update software on my iphone - 516-
I tried to put latest update software on my iphone - 516-(###) ###-####- i need my apple id and password ***** do not know it - my cell phone is not connected - please help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Lost AppleID and also no longer have the cc to have reset.
Lost AppleID and also no longer have the cc to have reset. Have waited 3 weeks. It was suggested to reset the phone, and when I did I was/am locked out completely because my phone is obviouly owned by… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have an iPhone 5c and it is hacked. It has been completely
I have an iPhone 5c and it is hacked. It has been completely taken over by someone else. My Amazon account is being used and I have taken off my credit card. My FB account has password ***** daily- I'… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I locked my self out of my phone... I have had the phone
I locked my self out of my phone... I have had the phone for5 months. It's in perfect condition. We are taking a trip abroad and wanted to protect my phone in case it was lost or stolen so I went to b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Hi I lost my 2 week old I phone and hadnt set up find my phone
Hi I lost my 2 week old I phone and hadn't set up find my phone or cloud . I am hysterical as it was my daughters 2 year bday the day after I got the phone and I bought it before going on vacation.i a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

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20+Yrs in the computer/electronics service industry

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Kriptokrit

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Over 6 years of experience in Electronics support service.

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Waitongu2

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Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

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Michael T

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Joel Kalman

Joel Kalman

Electrical Engineer

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I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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