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I cannot get my password and apple wants a week to resolve…

Customer Question
I cannot get my...

I cannot get my password ***** apple wants a week to resolve and still didn't work for my phone or tablet

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I Phone ES

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

For months

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I find apple password ***** seems to work after getting resolved the next time I try and always write it down.

Submitted: 3 months ago.Category: Smartphones
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Answered in 4 hours by:
3/27/2018
Technician: ElectronicsPete, Engineer replied 3 months ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 20,360
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ElectronicsPete, Engineer replied 3 months ago

If you tried too many incorrect attempts to enter your password ***** Apple will lock the account for 1 week as a precaution, to prevent a hacker from continuously guessing the password ***** accessing your account.

Have you tried https://iforgot.apple.com/ ?

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