Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have an old IPhone 4 and i've purchased a new Iphone 5s If
I have an old IPhone 4 and i've purchased a new Iphone 5s If How do I transfer all my information from the old phone to the new one ?… read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
I got a new iPhone on Saturday and now my market place icon
I got a new iPhone on Saturday and now my market place icon is gone. I used it frequently and I really need to back … read more
Harry
Harry
2,219 satisfied customers
I cant seem to update to the IOS 11.0 on my Iphone 6S plus.
Hi, I cant seem to update to the IOS 11.0 on my Iphone 6S plus … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
I have an older iphone, 5S and suddenly my Gmail won't send
Hi, I have an older iphone, 5S and suddenly my Gmail won't send from the phone.Not sure how long this has been happening. It does receive. Gmail works perfectly on my MacBook Pro. Thoughts? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
The app “passwords” I have used since my iPhone 5 and now it
The app “passwords” I have used since my iPhone 5 and now it was transferred to my iPhone 6 when I bought it after it came out and now I can't open the app to retrieve my passwords I am 77 and so frus… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
My iPhone app. Purchase not allow from my phone. Don't know.
Can't make purchases from app. From today. Beginning ok. Then it won't let me do it. … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I have an iPhone 5s i would like to give to a granddaughter.
hello, my name is ***** ***** have an iPhone 5s i would like to give to a granddaughter. i upgraded to 7 plus about a yr ago. took sim from 5s and just recently bought a new one for 5s. problem is i d… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Just replaced my iPhone 5s with new X. the 5s paired with my
Just replaced my iPhone 5s with new X. the 5s paired with my 2006 530 Series BMW. X doesn't seem to pair. Will it? I had thought it probably would since the 5s did. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have an iphone SE with limited(16 GB storage). I want to
Good morning,I have an iphone SE with limited(16 GB storage). I want to optimize space. I notice that applications have an app size and then documents and data which many times occupy more space than … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have just switched my SIM card from an Iphone 5s to an
I have just switched my SIM card from an Iphone 5s to an Iphone 7. I completed the fingerprint-setup, and the access code setup, and now it has been stuck "Updating iCloud settings" for almost 15 minu… read more
Christian Gilliland
Christian Gilliland
None
7 satisfied customers
I wish to change my phone. I am happy with my iPhone 5S but
I wish to change my phone. I am happy with my iPhone 5S but the 16G memory is neary full allthe time. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Every time I plug my usb charger into my computer,
Hi. every time I plug my usb charger into my computer, connecting my iPhone 5s, message on phone pops ups up to access photos and videos. how do I get it to stop? … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
WHAT CAN I DO MY 4s PHONE IS SLOW LOADING ANY PROGRAMS THEY
WHAT CAN I DO MY 4s PHONE IS SLOW LOADING ANY PROGRAMS THEY LOAD BUT SLOW PLEASE HELP ?***@******.***… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Since I downloaded ios8.4 in my iPhone 5s, my phone automatically
Since I downloaded ios8.4 in my iPhone 5s, my phone automatically shutdown and restart in a few minutes. I went to Genius Bar twice. First someone said it is my battery not good. Then I hocked my phon… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
my iPhone 5s has a 20 gig storage plan but it will not down
my iPhone 5s has a 20 gig storage plan but it will not down IOS 8.1 what am I being lied to about?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iPhone says it is updated iOS7.1.2 Your software is up to
My iPhone says it is updated iOS7.1.2 Your software is up to date. Yet my iPad2 readily updated itself to iOS 8! and somewhere along the line Apple told me I had an iphone ipad2 ipad2 I have only one … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
hi i bought a new i5s and would like to import the info from
hi i bought a new i5s and would like to import the info from my i4s which i had been backing up on my desktop no idea help please thx… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
I would like to upgrade to the latest OS. The last time I tried
I would like to upgrade to the latest OS. The last time I tried I lost all my music. I found an app to put it back but don't want the same problem. Issue is the music I ripped from my cd's on to the i… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,647 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x