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I was told I could get my password here. My phone. I don’t…

Customer Question
I was told I...

I was told I could get my password *****

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

My phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I don’t know

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Ok listen. I have been trying to get my password ***** you guys since February. I have been in account recovery since then. I got a call from you guys saying I would get my password. Can you please retreave it for me now

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No. I just want apple to do what they said I

Submitted: 3 months ago.Category: Smartphones
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Answered in 13 minutes by:
3/26/2018
Technician: Samuel White, Tech Expert replied 3 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 3 months ago
I need apple .com. Are you affiliated
Technician: Samuel White, Tech Expert replied 3 months ago

We do tech support for Apple products however in your case you have to reach out to Apple's main site.

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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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