Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
We are locked out of phone. Do not have siri. We updated and
We are locked out of phone. Do not have siri. We updated and then saw 4 numbers to unlock but ours always used 6 … read more
Justin Johnson
Justin Johnson
Owner
7,118 satisfied customers
Iphone $S. Activation Lock came up on screen. Will not
Activation Lock came up on screen. Will not respond to my ID or password. Can I reset my codes? I believe Windows 8.....not sure … read more
Justin Johnson
Justin Johnson
Owner
7,118 satisfied customers
Does not take my password. I phone 6. A few wks - need to
does not take my password JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: i phone 6 JA: How long has this been going on with your iPhone? What have you… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I have been given a iphone6, that belonged to a friend that
I have been given a iphone6, that belonged to a friend that died. His wife does not know his icloud user name or password. Is there a way to allow me to set the phone for me, and if not, will a new si… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
When I put my iPhone 5 to my computer it restored it to an
When I put my iPhone 5 to my computer it restored it to an earlier date . I want to restore to current state … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Unable to set up account for the app store on I phone 7.
unable to set up account for the app store on I phone 7 … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
217 satisfied customers
Help ijustgot a new iPhone up grade I CANT RESTORE ORbackup
help ijustgot a new iPhone up grade I CANT RESTORE ORbackup my new I phone omg I leave for vacation tomorrow … read more
Justin Johnson
Justin Johnson
Owner
7,118 satisfied customers
I tried to work with a tech. yesterday, but couldn't find
I tried to work with a tech. yesterday, but couldn't find imei #. W/ a little help, it's very small and hardly visible through the back of phone, got it. Phone is used, can't get through old username … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
I can't get my new phone to accept my password or thumb
I can't get my new phone to accept my password ***** thumb print. My name is***** and email is***@******.*** … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
I have Vincent. It should be [email protected] .com.
I have Vincent***@******.***. It should be [email protected] .com. Having problems with Apple ID. Got new phone number don't know if that's the problem. All I know is I'm having problems signing in… read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
I can't purchase coins on hearts of Vegas game. It's a
A couple of weeks. I' Tried shutting it down but nothing else … read more
Justin Johnson
Justin Johnson
Owner
7,118 satisfied customers
My iPhone 8Plus was stolen, when I got it back it was
My iPhone 8Plus was stolen, when I got it back it was locked, and I spent 3 hours getting it unlocked and my number switched back. But I lost all my contacts and 1700 songs in my music, and most of my… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I need to set up an account it when I put in password it
I need to set up an account it when I put in password ***** will not accept anything I put in. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,793 satisfied customers
I have a problem getting into my gmail account. here is the
Hi - i have a problem getting into my gmail account. here is the issue. i only use my phone..no laptop. My gmail has been set up on my phone for over 18-20 mos so i did not need to remember my passwor… read more
Harry
Harry
IT
3,046 satisfied customers
I can't use my log pass. I am locked out of my IPhone7.
I can't use my log pass. I am locked out of my IPhone7. Help!! … read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
Having problems with apps a little box keeps popping up saying
having problems with apps a little box keeps popping up saying unfortunately whatever the app is that has stopped this is suppose to be for phone… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
NO MATTER WHAT I DO, I cannot just go to google chrome and
NO MATTER WHAT I DO, I cannot just go to google chrome and start on my samsung tablet or samsung smartphone. It works fine on both my pc and mac, but drives me crazy on the phone and tablet. I have so… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
Im trying to setup my "Family Plan" for my HTC windows 8 phone.
I'm trying to setup my "Family Plan" for my HTC windows 8 phone. Where do I go to setup this program??… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x